June 28, 2019

Changes to Missouri Bus Stops Will Improve On-Time Service

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Metrobus stop sign


Update: Metro Transit is updating the list of bus stops scheduled for relocation or removal. Stay tuned.  

Metro Transit will begin relocating or removing 450 bus stops on July 15 in the City of St. Louis and in St. Louis County to create faster and more efficient trips for MetroBus customers.

The stops were identified during a comprehensive analysis of the spacing of the more than 5,400 bus stops that are currently part of the MetroBus system in Missouri. This analysis identified certain bus stops as being in close proximity to another stop, typically within one block. By relocating or removing these stops, MetroBus operators will be able to improve on-time performance by avoiding making more frequent stops, block after block, which slow down bus trips as well as vehicle traffic.

MetroBus will continue to serve all of the selected bus stops until they have been relocated or removed.

Signs about potential relocation or removal have been, or are currently in the process, of being installed at all bus stops affected by the change. For more information, or to find out if your stop is impacted, check Rider Alerts or contact Metro Transit Information, which they can call Monday through Friday from 7 a.m. to 6 p.m.

System Changes

4 thoughts on “Changes to Missouri Bus Stops Will Improve On-Time Service”

  1. Bruce Williams says:

    From first glance this is a very BAD move. Sounds like Metro cares more about being able to brag and speed than about serving ALL its customers. Many Metro riders are old or have trouble getting around (which is WHY they ride!), and walking an extra block is a great difficulty — especially in extreme hot, cold or wet weather. And for Metro to do this without presenting the ideas in a PUBLIC FORUM just shows Metro leadership doesn’t really care about riders. Meanwhile Metro buses and trains remain unsafe. Shame on y’all for another poor decision!

  2. Kat says:

    This badly impacts your visually impaired riders. They cannot see signs for the movement of a bus stop, and the stops in this town are placed nonsensically anyway. This should not be rolled out like this; you are going to ruin a lot of people’s days by making them late for appointments because they can’t read your signs, and might wait for a stop that isn’t there. Also, a help line you can only call during part of the day is not a proper help line. What about your weekend and evening riders who might need assistance?

  3. Donna L Dale says:

    there is no logic in being concerned about the *on-time* record of service that is only once an hour. more frequent service is an improvement that is apparently beyond comprehension and not within the realm of possibility.

    1. Matthew Hibbard says:

      Donna, thank you for providing us feedback. As you may know, over the next few weeks, Metro Transit will begin relocating or removing approximately 450 bus stops in the city of St. Louis and St. Louis County. Metro Transit periodically “re-balances” stops ahead of each quarterly service change; however, this time we took a more comprehensive analysis of the spacing of the more than 5,400 bus stops. On a separate note, we are increasing frequencies on a few routes via Metro Reimagined. Stay tuned on more about this later in the month.

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