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August 22, 2011 | 17 Comments

Check Out Aug. 29, 2011 Quarterly Service Changes for MetroBus

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The next service change is planned for an effective date of Monday, August 29, 2011. These quarterly changes are designed to improve time connections between buses and MetroLink, accommodate road changes, and route frequency adjustments. Please check out the changes and give us your feedback in the comments.

On the service change page on Metro’s website, riders can download PDF files of the route maps, scheduled timetable changes and route directions. If you are having a problem downloading the files and would like them sent to your home or work, please let us know in the comments.

#13 Union
The northbound trip at 5:25 a.m. shifted to 5:30 a.m. and the southbound trip at 4:26 a.m. shifted to 4:21 a.m. to provide connection from the westbound MetroLink.

#16 City Limits
Routing changed to proceed via Fyler, Watson Rd. and Arsenal due to the construction of the Jamieson Avenue Bridge, with time adjustments.

#32 M L King Chouteau
Time adjustments for better schedule adherence on weekdays and Saturdays.

#33 Dorsett-Lackland
Re-scheduled to operate every 40 minutes where we presently operate every 45 minutes on weekdays and Saturdays.

#35 Rock Road
Time adjustments for better schedule adherence on weekdays and Saturdays.

#42 Sarah
The early morning southbound trip from Broadway & Taylor at 4:48 a.m. will start earlier at 4:45 a.m. and arrive at Central West End earlier at 5:20 a.m. on weekdays to provide better connection with Metrolink.
The late night northbound trips departing Central West End at 11:47 p.m. and 12:47 p.m. on weekdays and Saturdays will leave later at 11:51 p.m. and 12:51 p.m. respectively, to provide better connections with Metrolink.
The last northbound trip leaving Central West End at 11:47 p.m. on Sundays will leave later at 11:50 p.m. to provide better connection with Metrolink.

#57 Maplewood Wildwood
Time adjustments for better schedule adherence on weekdays and Saturdays.

#64 Lucas Hunt
Re-scheduled to operate every 40 minutes from start of service to 7 p.m. on weekdays and up to 6 p.m. on Saturdays.  We presently operate every 30 minutes during rush hour and 60 minutes non-rush hour. No change to Sunday service.

#70 Grand
Last four weekday northbound trips times adjusted between Union Station and Broadway & Taylor Loop to connect with the #40 Broadway.

#75 Lilac Hanley
Time adjustments to connect with buses at Riverview Transit Center, Florissant Valley Community College, and North Hanley.

#94 Page
Time adjustments, all trips now via JCC seven days a week.

#95 Kingshighway
Time adjustments to provide better schedule adherence on weekdays, Saturdays and Sundays.

#97 Delmar
The eastbound trip now departing from the Delmar Station at 4:35 a.m. will wait for five minutes to provide connections to and from the trains arriving at 4:38 a.m.

#98 Chesterfield Hanley
Time adjustments to provide better schedule adherence on weekdays and Saturdays and Sundays.

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Categories:
Capital Projects, System Changes

17 thoughts on “Check Out Aug. 29, 2011 Quarterly Service Changes for MetroBus”

  1. mike says:

    Planners,

    Regarding your quarterly changes, pray tell, what kind of connections will the last four trips of the northbound # 70 Grand be making to the #40 Broadway at the Broadway-Taylor Loop, when the last northbound #40 trip arrives at the Broadway-Taylor Loop at 12:02 A.M., and the last southbound #40 trip arrives there at 11:44 P.M, and the last four northbound #70 Grand trips arriving at the Broadway-Taylor Loop doesn’t begin to arrive until 12:27 A.M.?

    Will the #40 Broadway be adding 4 additional trips by chance, or did I read the change wrong?

  2. mike says:

    Edit note: The last part of the last sentence in the first paragraph should be corrected to read as follows: don’t begin to arrive until 12:27 A.M.

  3. mike says:

    I know I’m on the “pay you no mind list” but I still would like to know how it could be possible for the last four northbound weekday trips on the #70 Grand to make a connection to the #40 Broadway, when the #40 Broadway has already shut down service for the day in North St; Louis, before even the first the the last four #70 Grand buses arrive in that area where the connection could be possible?

    1. Courtney says:

      I’m sorry Mike, been out of the office. I’ll send your comment to planning and get you an answer.

    2. Courtney says:

      Mike,
      According to planning we changed all of the trip times on the #70 so we can connect with the northbound 12:02 Broadway. Hope this answers your question!

  4. mike says:

    Planning,

    The only question that I still have is will the last four northbound trips on the #70 that were mentioned in the quarterly changes, make any connections with “the #40 Broadway” (and I assume they would be buses), since the last four #70 buses are scheduled to arrive after the 12:02 Broadway leaves?

  5. mike says:

    Planners,

    F/U to my previous question: Hoping for clarification before the end of the day so that potential passengers, who may be traveling on one of the last four trips on the northbound #70 Grand this coming Monday, won’t be led to believe that there may be a #40 Broadway connection waiting for them.

    1. Courtney says:

      Mike, here’s what I found out: We had to adjust the last 4 trips and only one trip the 12:02am trip will connect with the #40. Hope that answers your question!

  6. mike says:

    Thanks for the clarification Courtney. Have a great weekend.

    1. Courtney says:

      Thanks Mike, you too!

  7. Julie says:

    I have tried to be patient with the changes, but today was the last straw. On Monday, the 4:38 eastbound bus never arrived because it decided to go a completely different route than it was supposed to.

    Today, when I tried to catch the 8:38 eastbound bus, guess what happened? It didn’t arrive! I left early enough and previously had no problems with the morning bus. I ended up having to take a cab so that I could get to school on time.

    I want Metro to reimburse me that $18 trip since it is your guys fault this happened.

    What is the point of making service changes if it just makes everything worse?

    You need to get rid of incompetent drivers that clearly have no care in the world that they aren’t even following the route. I mean this kind of mistake should not happen multiple times in one week. There is NO excuse for that.

    You guys need to start reprimanding your bus drivers who are some of the worst in the country. None of them allow you to board the bus to get out of the hot sun or other bad weather. And then they are rude to their passengers. And now half of them can’t even figure out how to read their maps to follow their routes.

    Do you guys even train these “drivers”?

    I know you guys are going to give them a slap on the wrist and pass it off as them adjusting to the service changes. But what happened today is flat out inexcusable and as a result, I deserve to be reimbursed for my cab ride. So who do I talk to to get that to happen?

    1. Courtney says:

      Julie, which bus routes are you referring to that you had problems with this morning? I’m really sorry to hear that you had such a problem with this morning’s route. I can try to figure out what the problem was and alert bus operations if I know which route you were trying to catch.

  8. Julie says:

    “talking” to bus operations isn’t enough to fix something that has happened too many times in one week. And it still doesn’t address the fact that I want to be reimbursed for the cab ride that I never should have been forced to take in the first place.

    1. Courtney says:

      I’m sorry I’m still looking into the issue. I will have an answer for you by the end of the day.

    2. Courtney says:

      The #33 a.m. (run 272) was reported with a 20 minute delay due to traffic congestion. On Monday, the afternoon driver admitted to being lost and not familiar with the route. Resulted in a 40 minute delay. I am very sorry for this inconvenience, Julie, unfortunately, we cannot give reimbursements for other travel. But everyone is very well aware of the problem that happened on Monday and the issue of traffic, and managers are working with the operators.

  9. Jhett says:

    Superior thinking demonstraetd above. Thanks!

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