Context, Expectations and Perspective
On Sunday, June 28 a Metro Security officer on patrol at the Civic Center Station at 14th and Spruce was approached by a 52-year old male passenger who informed him that a woman used a pocket knife to cut his forearm. Metro Security called for assistance, and when the train pulled into the next station, the 20-year old woman was taken into custody. In her statement to police, she said she and her friends argued with the man. The woman was arrested and charged with assault.
While we wish that these incidents would never happen, they do. It happens wherever people are, and public transit is unfortunately not the one place in our community that we can expect to be crime free. A quick scan of media reports on violent crimes in our area over the last couple of weeks revealed dozens of unfortunate incidents.
We take the safety of our customers seriously. One assault is one too many. Fortunately, in this case, the quick response of law enforcement led to an immediate arrest and assistance for the injured passenger who had a two inch cut on his arm.
Metro shares a lot of similarities with many other businesses, but we are unique in that we have thousands of people traversing our system 21 hours a day, seven days a week. That’s why we protect our riders with sworn police officers in uniform and working undercover. We also deploy a large staff of professional security officers both contracted and on our staff.
Because we are a landmark and familiar to people, media reports crimes on or near Metro property that they may ignore if the same crime happened in a less familiar location, which can result in distorted context, expectations and perspective. So know that while Metro is not perfect, we have systems and people in place to keep you safe. Our security challenges may be greater than other businesses, but the incidents of violent crimes on Metro are very low. And the safety of our customers remains our top priority.