Context, Expectations and PerspectiveReturn to Blog
While we may wish that incidents of crime would never happen, they do. It happens wherever people are, and public transit is unfortunately not the one place in our community that we can expect to be crime-free. A quick scan of media reports on violent crimes in our area over the last couple of weeks revealed dozens of unfortunate incidents.
We take the safety of our customers seriously. One assault is one too many.
Metro shares a lot of similarities with many other businesses, but we are unique in that we have thousands of people traversing our system 21 hours a day, seven days a week. That’s why we protect our riders with sworn police officers in uniform and working undercover. We also deploy a large staff of professional security officers both contracted and on our staff.
Because we are a landmark and familiar to people, media reports crimes on or near Metro property that they may ignore if the same crime happened in a less familiar location, which can result in distorted context, expectations and perspective. So know that while Metro is not perfect, we have systems and people in place to keep you safe. Our security challenges may be greater than other businesses, but the incidents of violent crimes on Metro are very low. And the safety of our customers remains our top priority.