July 1, 2010 | 51 Comments

Introducing the #99 Downtown Trolley!

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July 1 marked the official first day that the newly wrapped #99 Downtown Trolley MetroBuses began rolling through downtown St. Louis.  The trolley-style wraps for the buses were provided by the Partnership for Downtown St. Louis and the St. Louis Conventions and Visitors Commission (CVC).  At the unveiling this morning at the America’s Center at Washington Avenue and 8th street, an enthusiastic crowd gathered to see the Downtown Trolley and take a tour on its new route.

Passengers included City Guides from the Partnership for Downtown St. Louis (yellow shirts and bikes) and employees, CVC representatives, individuals working with hotel and attractions, as well as local residents.  Steve Patterson of Urban Review STL came along; a lot has changed since the first time we toured the #99 route.

Wait, it isn’t a “real” trolley? No, the Downtown Trolley route is serviced by a 30-foot MetroBus with a colorful vinyl wrap on a new route and with a varied fare structure. Some have asked why Metro isn’t using trolley buses if it is the called Downtown Trolley? The main reasons are cost and infrastructure. We were able to use buses from the existing MetroBus fleet instead of buying and maintaining costly new vehicles. The Downtown Trolley is a demonstration project. If proven successful as a downtown service, Metro will take a look at next steps, such as extending the route or using bigger or different vehicles.

The #99 Downtown Trolley will provide service to the downtown area from 5:30 a.m. to midnight Monday – Friday and from 7 a.m. to midnight  on Saturday. Stops along the route include the Civic Center Transfer Center, the Old Courthouse, the Convention Center MetroLink Station, City Garden, Washington Avenue, City Museum, Soldier’s Memorial and St. Louis City Hall. Check out the #99 map for complete route. An all-day fare is $2 for adults, $1 for children 5-12, seniors and disabled; all Metro passes and transfers are also accepted. So for $2, people from or visiting St. Louis can travel throughout the downtown area all day.

Here’s hoping that the #99 Downtown Trolley is a successful service for downtown and St. Louis transit!

51 thoughts on “Introducing the #99 Downtown Trolley!”

  1. Goat314 says:

    How about a real trolley one day.

    1. Courtney says:

      Whatever the region decides it wants and can support, I imagine Metro can operate, so I guess we’ll just have to see what is in store for the future.

  2. mike says:

    How about some real buses. Metro needs to restore bus service for the lines which were cut east of Tucker Blvd, before we need to talk trolleys. After all, that was one reason the voters approved Prop. A,to restore lost bus service. I hope there won’t end up being a breach of promise involved.

    Those toys operating on the #99 route makes downtown look more like a small town; a Mr. Roger’s kind of neighborhood, rather than the emergence of a region trying to revitalize itself once again. In addition,you didn’t mention any Sunday service for this route. Tourists would have really been impressed to see these toys run on the 4th, which by the way, falls on Sunday.

    1. Courtney says:

      The Downtown Trolley MetroBus route is a project, so its route or service is not set in stone. There is always a chance for Sunday service if there is demonstrated demand. But the Downtown Trolley is a 30-ft MetroBus repainted and branded for downtown, and serves both as a local and tourist transit riders alike.

  3. mike says:


    Metro provided regular Sunday service downtown before the service cuts. I think Metro would have to put Sunday service back into place before they can determine if riders would use it. And besides, Metro would only be restoring the service that previously existed, not adding new service. This is what the voters were promised when they, including myself, voted for Prop. A. Substituting makeshift trolleys for regular bus service is unacceptable.

    When Metro campaigned for Prop. M. in 2008, they promised to add additional service to the levels that existed ay that time, to bus lines that warranted the increases. I still have that article that was posted in the Post Dispatch. The funds that Metro said they needed to support such service enhancement, will now be available since the voters approved Prop. A.

    Metro, KEEP YOUR PROMISE and restore the bus service that previously existed before the service cuts. Then, keep your previous promises that you made during the campaigning of Prop M., which lead to the eventual passage of Prop. A.

  4. Jennifer says:

    Hi Mike, the Downtown Trolley is a branded circulator route that is designed to get people around to the major destinations downtown. Wrapping it with a distinctive branding helps people identify it as something slightly different than normal Metro Bus service. We think this branding, along with clear route information, will attract more interest and ridership than the #99 circulator was attracting. The purpose of the wrap is branding, not to pretend it’s something it isn’t. It’s common practice in transit agencies, including LA, Seattle, New York, and Boston, to use distinctive branding to distinguish different types of bus service.

    I just want to mention also that Metro is in the process of restoring service, which as has been reported is going to take more than one service change – we’re still training operators and getting buses to provide more service. Keep in mind, though, that Metro isn’t -duplicating- the service as it was offered prior to the March 2009 service cuts. The service levels are increasing (meeting/exceeding pre-March 09 service, as promised) but it has never been the intention to bring back every single cut route or stop with the exact same headway. Instead, as the amount of service that can be offered changes, the system changes to reflect that. Currently, the downtown area is well-served by MetroLink and people are able to disperse pretty well through the business district via MetroLink. So no, there aren’t buses running east 14th but there is underground light rail.

  5. Patrick Richmond says:

    Someone who is a Metro employee was in a yellow shirt driving an SUV stated that we are going to buy trolley buses.

  6. Patrick Richmond says:

    Jennifer, there is a bus that does run east of 14th Street. That’s the #40 Broadway line. It heads east on Market, north on Tucker, East on Washington, and north on 9th. You have to tell the truth. Psyichics lie. Don’t go that route.

    1. Jennifer says:

      I stand corrected. I don’t lie, but I do make mistakes! The point remains: Downtown is well-served by MetroLink even if the old bus routes don’t come all the way back.

  7. Patrick Richmond says:

    Yes, downtown is well served by MetroLink. Here is proof about the #40 Broadway line that it DOES run east of 14th street.


  8. mike says:


    You claim downtown remains well served by Metro. By whose standards, yours. Tell that to the elderly or physically handicapped individuals, who have had to walk the extra blocks past their former stops, to get to their destinations, prior to the March 2009 service cuts.

  9. Patrick Richmond says:

    I do like the colors of the wrapping. Yes it does look almost like a toy trolley but it’s really a work of art on the bus. St. Louis once used to have streetcars that ruled the streets of downtown until 1966. The orange scheme was from when St. Louis Public Service Company bought the trolley lines downtown in the mid 1930s until 1940 when the paint scheme was changed to red and cream. We do hope Sunday service does return to downtown There are cathedrals downtown that could really make good use of the line.

  10. mike says:

    correction to comment #9: tThe last part of the last sentense following the comma should read “since the March 2009 service cuts.

  11. Patrick Richmond says:

    I do like the idea of someone mentioning about operating the line on Sundays. In fact, all MetroBus routes should operate on Sundays so that people don’t have to find a place to park for when they go to church. MetroLink’s Skinker station is one good stop for the Grace United Methodest Church. One trip up the elevator at that stop and you are within BLOCKS of the church. mike, don’t go the route of a psychic. They lie too much. Tell the truth. Miss Cleo is a dirtbag. I guess I am going to have to demolish mike’s fantasyland and replace it with a corporation.

  12. mike says:


    If Metro fails to completely restore the level of bus service that existed prior to the March 2009 cuts, that woulg represent a travesty of justice for the voters who approved Prop. A.

    The March 2009 cuts were implemented as the result of the failure to approve Prop. M. Paasage of this measure would have increased the county sales tax 1/2 cent, which would have generated approximately $75,000,000 annually in new funding, in order to preserve the level of bus service which Metro provided, prior to the March 2009 cuts. In addition, Metro promised that with the passage of Prop M., enhanced bus service would have been implemented as demands warranted. (See “St. Louis Region at a Crossroads” published in the Post Dispatch, during August 2008).

    With the passage of Prop. A, the $75,000,000, in new funding will now be generated, and Metro should do their part and make good on their promises.

    In summary, service cuts were implemented in March 2009, because voters failed to approve the 1/2 cent sales tax increase. Now that the 1/2 cent sales tax has been approved, which will generate the same amount of new funding that Metro had previously sought in Prop. M., service levels prior to the March 2009 service cuts, should be rightfully returned to the very ones who lost service throughout the region, since they voted for the measure in order to restore their lost service. Using an imitation trolley line as a substitute for replacing downtown bus routes, which existed prior to the march 2009 cuts, is a travesty of justice, and is totally unacceptable.

  13. Courtney says:

    Thank you for your comments on downtown service, Mike. As Jennifer stated, we are seek to restore the level of service provided pre-2009 cuts, not the exact routes. Right now the focus is on finding solutions for coverage and overcrowding, and how to provide the most cost-effective service. I have forwarded your concerns along to our Planning Department, and have asked them to follow up with you personally about your concerns. Thanks for your thoughts!

  14. RTBones says:

    Hi all – hope everyone had a good 4th. To the topic at hand —

    I don’t think there is anything wrong with distinctive branding, per se. As Jennifer pointed out, many large cities do it. I do, however, feel this “trolley” just feels…chintzy (looking for the right word, not sure that is it)…particularly given the history trolleys/streetcars have in this town. I think Mike said it pretty well – it does give the city a Mr. Rogers type of feel, not one of an area trying to bring itself back to life. I understand the reason behind it, but to me, it just feels like a gimmick and not a real route.

    Branding is one thing. Pretending a bus is something it isnt (which is what this feels like, even if that is not the intent) is something else.

    I also don’t think using a “fake” trolley route as a substitute for a “real” bus route does the area any service whatsoever. There are towns that have routes that do something similar, but from what I have seen they are usually commercial “Hop On, Hop Off”, and not part of the “normal” transit system. The branding I have run across is to specify a service. For example, in Kansas City, the Maxx is a different paint scheme than the normal city bus because it is the “Maxx” brand.

    Why a trolley as the branding, anyway?

  15. RTBones says:

    Following up on my previous —

    I have to ask again, why was this “trolley” scheme decided on? My understanding is that the #99 is supposed to be just a branded part of Metro’s bus system, in part to help tourists who may not be familiar with Metro. So, without creating a real trolley, why couldnt something like the following have been done:

    Paint the bus in a distinctive color – say, navy blue for sake of argument. Have a basic white rectangle painted on the side of the bus (essentially, the route), with the word (the branding) Circulator printed in the center of it. Along the rectangle, stops are painted, denoted by dots. Above each dot is the name of an attraction – City Museum, Busch Stadium, Convention Center, etc. On the front of the bus, you have the traditional Metro logo painted, underneath which, in white letters, is the word Circulator.

    Circulator becomes your brand, not “Downtown Trolley.”

    To complement this (and this is key) is CLEAR, DISTINCT, and INFORMATIVE signage at each stop along the route that lets riders know where the Circulator stops.

    By doing something like the above, you get the branding Metro is looking for and you get a bus that feels like it is part of the system as a whole.
    You get a bus that does what you want without paying for the infrastructure costs of a streetcar or trolley (which would be branding in and of itself).

    Finally, you get transit that doesn’t feel gimmicky. You get transit that doesn’t feel like it is trying to be something it isn’t, like a TROLLEY.

    1. Courtney says:

      Working on your answer, RT.

  16. mike says:


    You should be part of Metro’s Planning Board. They could use a person with your logic.

  17. mike says:


    Thank you for your reply. At least I know my comments aren’t falling upon deaf-ears.

    I look forward to hearing from your Planning Dept.

  18. bacdt. says:

    Yes I second RT bones, and also I would like to add that the Trolly ( circulator), needs some type of bell or announcement, saying this is the downtown circulator people do not know what this bus is and if they are not at the stop or just walking on the sidewalk they have no clue and the bus passes them by. Also when traveling with my young disabled friend this past Saturday the bus driver did not know that the fare was $1 NOT $2. So we had to argue and show him our flyer with the child and senior and disabled fare and still he said “They did not tell me that it was $1” So we he had to pay $2. Other than that the ride was good but the bus really should drive slower and stop at all the stops weather there are people there are not, to be different and to stand out, giving people a chance to notice the bus… That’s all. Thanks 🙂

  19. Jimmy says:

    I absolutely love the maps at the trolley stops. Are there plans to include these at stops for other metrobus lines?
    The maps and route info posted at bus stops for other transit systems I’ve used in Chicago and London are extremely helpful and I think Metro could really take a page from their books. Otherwise, the new trolley is fantastic!

  20. Patrick Richmond says:

    If you really wanted to make that bus look like a trolley, why not take the windshield wipers and mount them on the top! But what I see with the money being spent on this trolley bus wrap may look pretty, but to go and split the #49 Lindbergh line up and not take anyone to St. John’s via that bus is just plain stupid. Now the #49 North Lindbergh still does like what it used to do but does not enter St. John’s Mercy Hospital except for the very last run on the line. But the #48 South Lindbergh goes Clayton Road rather than the highway. And it doesn’t enter St. John’s Mercy. This is discrimination against South County residents. People who start work at 7:00 AM on Sundays and holidays are often late because of this! Discontinuing the stop at St. John’s is unacceptable! Eventhough expanding the #210 accross 141 is good, to add safety for the shoppers, but to make sure that South County residents have very poor service is bad! If we want the old people to have access to transit to take them to where ever they want to go, then we need to give them the maximum amount of service as possible.

    mike, I got some news for you. On comment #9, there is nothing mentioned about the March 30th service cuts. TELL THE TRUTH!!!

  21. nA says:

    All those ads on the buses look so untidy (they cover all the windows) and block the view of riders. Don’t you think restricting the rider’s view poses a safety hazard during emergencies?

    Why can’t you leave the windows without any ads?

    1. Courtney says:

      The graphics on the #99 are window screens. Riders can see out of them very well, with a slight tint to the window.

  22. mike says:


    Relax,that was my error and there was no lies intended. Your comment was posted right before my comment to Jennifer was posted. Your comment was not shown at the time I was working on my comment #12(look at the time shown). My comment #12 was suppose to have been a follow-up to comment to my comment #10. My apologies.

  23. JP says:


    If I understand you correctly, you are upset because neither one of the Lindbergh lines go to St. Johns enough. After reviewing the timetables, a simple transfer with a 15 minute layover from the #48 S. Lindbergh and the #49 N. Lindbergh to the #98 Chesterfield Hanley will get you to St. Johns just about every half hour in the A.M.

  24. Jeff says:

    This is a start. But I like some of the other readers before wish we had instead created a ‘virtual’ trolley by re-establishing the bus routes that ran many of these routes. I remember the old maps had nearly a dozen maps running down 4th. With correct branding, signage, etc these could have served the function of the trolley.

    In addition, if the trolley is the way to go, make a true loop, by going down 14th or 18th, with two or more vehicles running in opposing directions at the same time. That would be a great service truly allowing you to get around, either direction, any time. As it is, there are better or worse times to get from America’s center over to Market street. With a loop, you’d just go out there, get on the direction you want to go, and get off where you need.

    I think there is a disconnect that Metro thinks we should use ‘the system’ whereas many of us preferred the zero transfer functionality of the older systems. This is shown in the fragmenting of the Manchester routes and the reliance of the trolley to get you to metro. When in reality, most of us think of transportation as a point to point, not a place with multiple layovers.

  25. mike says:

    You.re right on point Jeff. Sure, we all would like our transit system to look appealing; that helps attract riders. But people prefer public transit that’s efficient, convenient and easy to use. There are people who are elderly and physically challenged who would benefit from it.

  26. Patrick Richmond says:

    That is why Metro bought Chevy Kodiak 4500 trucks because of a strong engine under the hood. A 6.6 liter V-8 Duromax engine is stronger than the 6.0 liter V-8 Powerstroke. Although on the Ford Econolines, the mechanics could have taken the lift off the van, take the lift motor apart and scrub down every part on it, and clean up where the lift sits and that lift on the Fords could have worked as well as the ones on the Chevys. The Gilligs which is the backbone bus of Metro has a large supercharged Cummins M-11 diesel in the back and the lift is a Lift-U lift with two speeds. One for the lift and the other one for the kneeler.

  27. Jimmy Z says:

    I really don’t care if if it’s a bus or a trolley or what it looks like. Just give me frequent service and, ideally, make it “free”. Denver does something similar with their 16th Street Mall Shuttle, and they’ve figured out how to do both. As for single-seat service, that’s, unfortunately, an anachronism from the past.

  28. Mike says:

    Good news for trolley riders!

    The Feds have awarded $25,000,000 towards constructing a TRUE TROLLEY LINE (steel wheels on rail), connecting the Delmar Loop area and Forest Park. The trolleys are anticipated be rolling by 2012. Hopefully by that time, Metro would have replaced the #99 with its former bus routes. That would be a win-win for all; trolley buffs getting a trolley line and Metro getting its transit system up and running, and healthy again.

    Thanks to our congressmen for their efforts in helping to turn the Delmar Loop Trolley from a dream to a reality.

  29. RTBones says:

    Courtney – thanks for looking into my questions. You are a gem, as always. 🙂

    Mike – thanks for the vote of confidence (#20). I don’t know, though. I wouldn’t want to spend my days with all of Metro upset at me. If I were on the Planning Board, there would likely be some heated discussions – most of which I am sure I would be on the losing end of.

  30. Mike says:


    I’ve already burned my bridges with Metro. I wouldn’t stand a chance being involved in their planning program because I don’t feel I could be on the same page with them at this point; however, being an American citizen, I will continue to exercise my right to free speech, and stand up for what I feel is right.

    I hope to read more of your comments on Metro’s future planning, as well as any changes or progress being made.

  31. RTBones says:


    Jimmy mentions something interesting in #23 – MAPS…on a BUS (sorry, “trolley”) stop sign…being helpful…just like Chicago and London!

    Sorry — I have to beat the “get some new signage” drum any time I know I have support. 🙂 While I have not seen the bus…err,”trolley” signs (and am not willingly going to ever ride the #99 in its current incarnation), the fact that you have maps available at a bus stop is huge. They don’t have to be intricate, but they are an immense help if you don’t have internet access or don’t know the area.

    1. Courtney says:

      Bus signage is one of the things we are working on right now. Bus signs will likely have a redesign in art and function to better deliver information. Can definitely see the benefit of route info on signs.

  32. RTBones says:

    Exactly. Particularly when you are not in the “core” of downtown, knowing you can actually get from where you are to where you need to be without having to be an expert on the area or be internet-connected is huge.

    For what its worth, I have a few pictures of some bus stop signage from a recent trip to London if there is interest in seeing how other cities do this.

  33. RTBones says:

    Since we are talking signage, and I am on a little bit of a roll…

    One of the issues I see Metro having is that Metrolink and Metrobus are generally seen as two distinct entities. Yes, they could be considered “brands” but most folks I know disassociate the two.

    We were talking of London earlier. One of the things London Transport does with their logos is that the “fancy” colorful logo denotes Underground stations, while a similar design but all red logo denotes bus stops. As you are talking about changing the art on the bus stop signs, you could implement something similar over the system here in St. Louis. Metrolink would have its colored logo as it does now, and Metrobus could have the same logo, just in a single or different color scheme.

  34. Mike says:

    Having route maps at metro stops is great. What about the possibility of posting route schedules along with these maps at these stops, so riders can anticipate and plan around the arrival/departure times of the trolleys, as well as bus stops serving other routes.

  35. RTBones says:

    Spot on, Mike. The map is good. The schedule is good. But to really make the best use of them, you need to have them together.

  36. RTBones says:

    To help illustrate the point Mike talks about in #40:

    My “home” station is Forest Park. For sake of example, let us say that one Friday evening, some friends and I decide we’d like to meet out at Helen Fitzgerald’s on Lindbergh for happy hour. OK, how can I get there:

    If I leave at 4:20…
    I take Metrolink towards Fairview Heights to Grand, arriving at 4:26.
    I have an 8 minute transfer time.
    I then take the 58X towards Twin Oaks at 4:34, arriving Big Bend@S. Kirkwood at 4:59.
    I have a 5 minute transfer time.
    I then take the 48 towards Veterans Hospital at 5:04, arriving Lindbergh @ Sunset Plaza at 5:06.
    I then walk about a minute to Helen Fitzgerald’s.

    OK, now we’ve had a good time, and I need to go home.

    If I want to leave around 8:10, I catch the 11 to the 16 to the 1. Thats two connections with 17 minutes in transfers.

    If I want to leave around 8:39, I catch the 11 to Metrolink at Shrewsbury.
    The same if I want to leave at 9:09.

    What if we are having such a great time that we want to stay later? The last bus is at 10:39 (11 to Metrolink) getting me to Forest Park station at 11:54. Woe to me if I miss that 10:39.

    These are just a few samples. Several of the routes have two connections. Without a map and schedule, I am completely done in. The double connection also illustrates another reason why folks who can choose to ride will chose NOT to ride – multiple connections with no information. How do I know when the last bus will get me home? If you havent researched ahead of time or dont have internet on your phone – youre stuck with a huge cab fare.

  37. Mike says:

    Exactly my point RTBones. Having the maps and schedules/timetables posted together at metro and trolley stops would assist in making the system more user friendly.

  38. Joe Frank says:

    The #99 was the Downtown Circulator before this trolley designation came about, and hardly anybody rode it. Frankly, most people could probably walk faster from point to point downtown than they would get there on the #99. I haven’t tried it since the change over to the Downtown Trolley, the route seems quite different with a bigger focus on Wash Ave, which is a good thing.

    It is simply not efficient, in my opinion, to have 2 dozen trunk-line bus routes enter and loop through downtown like they did in the old days, along the Market-4th-Locust-Tucker loop. I remember the buses stacked 10-deep along Locust during rush hour in the ’90s.

    I would point out also, that even though the #40 does enter the official boundaries of downtown, it skirts along the northern edge of what I would call the downtown core, roughly around the Old Post Office. In fact you really don’t see buses down near 8th & Pine anymore, except for the five remaining Metro express routes and the three MCT express routes.

    Finally, somebody mentioned KC MAX. That is a bus-rapid transit (BRT) line, from downtown to Country Club Plaza. I rode it just last week. It serves a very different function from a downtown circulator. It does have distinctive branding, but it is not a commercial operation. It is run by The Metro, but as a slightly faster, limited-stop service. It would be roughly equivalent to having such a line along Lindell or Forest Park Parkway, with stops every 3-4 blocks instead of every block. But we have MetroLink light rail instead.

    Such major infrastructure decisions take years to come to fruition. The Downtown Trolley is a first step towards a stronger transit identity for downtown. That’s just my 2-c.

  39. Mike says:

    It may not seem efficient to operate two dozen trunk-line bus routes to to serve the core area of downtown, at least not to you Joe Frank, and I respect ypur opinion. However, there are people who work, shop and visit downtown who may be more physically challanged, carrying children, the elderly and weak and etc., who may require a transit system that’s easier to use.

    Everyone that rides public transit aren’t as healthy as you and me Joe. That’s the reason why wheelchair lifts have been installed on buses to help assist those who have problems getting around. Using public transit should be made easy for everyone, not just the healthy and young at heart. Also remember, the purpose of having a strong public transit system is to lure people out of their cars in order to help relieve traffic congestion. Metro is now getting the funds to make it possible

    By the way, that was an interesting comment about your experience on the # 40 Broadway line.

  40. RTBones says:

    Joe – I mentioned the Maxx in KC. I know it is supposed to be BRT – having ridden it numerous times, the only real difference between it and a regular bus is branding and limited stops. I believe at some points on the route, there are painted bus lanes, but at least when I have ridden it, they never really seem to help much – and while the service can be nice, it is anything but rapid.

    My whole point for talking about the Maxx was that it is a branded service. I was just using it as an example as opposed to the “Trolley” branding. My personal dislike/disdain of the “Trolley” branding is well-documented.

  41. Mike says:

    Adding to my previous comment, Joe, you mentioned buses used to be stacked 10-deep downtown on Locust St. during rush hour. If those 10 buses helped to alleviate traffic congestion by taking maybe 100 or so cars off of downtown streets at that point (assuming there is one passenger per car, maybe two or three in a few of them], compared to those 10 buses averaging say 20 passengers for a total of 200 passengers who opted not to drive their cars, then I would say the buses served their purpose.

  42. Joe Frank says:

    Mike, you do make some good points. I can see value in having some routes enter the downtown core to service less able-bodied passengers, who of course are an important component of the Metro ridership. I don’t know how you’d prioritize which specific routes, however.

    At the same time, compromises do have to be made, and since MetroLink is pretty much accessible (unless an elevator malfunctions, of course) and is within a three block walk of most of the downtown core, I just don’t see that level of downtown bus service coming back.

    And RT you are correct, based on my experience last week, the MAX is certainly not rapid. But it does have nice bus shelters, and they do tell you approximately when the bus is coming, which is helpful.

  43. Mike says:

    Good morning Joe,

    Read my comments to this update (#15) posted on 07/05/10. What is your take on this?

  44. Mike says:

    To add to my previous comment, Metro has a real obligation, and not just a token of appreciation, to the public, after the voters approved Prop. A, to re-establish its transit system to its previous levels and build towards the future for the citizens of our region.

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