Metro to Survey MetroLink Customers Starting October 20
Metro will conduct its annual fall MetroLink Fare Survey, starting Monday, October 20, and running through Friday, November 14.
Data collected each year is used to evaluate how customers use the light rail system and how they pay.
Fare surveyors will be positioned at all 37 MetroLink station platform entrances over the course of the survey period and be dressed in dark or khaki slacks and a white, button-down shirt. They will carry a clipboard and wear white badges with the Metro logo and either “Survey Supervisor” or “Surveyor” printed on them.
The surveyors will ask you what type of fare (single-ride ticket, monthly pass, etc.) you are using to ride MetroLink. If you have any questions, please contact Customer Service at 314-982-1406 or 618-271-7879.