September 24, 2014 | 4 Comments

MetroLink Ticket Validator Machines Lighting Up

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New IL TVMs and Ticket Validator Test Lab 103Have you noticed a green light now comes on when you insert your Metro ticket into the ticket validating machines at some MetroLink stations?

When we roll out smart card technology next year, the lights on ticket validating machines will let you know if your Gateway Card has enough money stored on it to take Metro. In the future, if your smart card is not valid for travel, the light will flash red. The lights are being turned on for testing on the MetroLink system.

The Gateway Card will offer a more convenient, secure way for you to pay Metro transit fares. Instead of paper tickets or passes, the Gateway Card will contain a computer chip that stores Metro passes or cash value. The fare is automatically deducted when you tap your card on fare equipment each time you ride.  The Gateway Card will benefit Metro transit riders by providing the following:

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4 thoughts on “MetroLink Ticket Validator Machines Lighting Up”

    1. MatthewHibbard says:

      We plan to release a mobile app, which will include real time information, in late 2014.

  1. says:

    Will there be a cost to the user for the card and will one’s photo be on the card? One system on the East Coast charge $5 for a replacement smart card.

    1. MatthewHibbard says:

      We’re still determining card and replacement costs and we’ll post more information to our Website when we have finalized those policies.

      Photos will be on the cards of reduced fare customers who are required to prove eligibility. Full-fare riders who purchase their Gateway Card from the Metro Store will have the option to put their photo on the back, but it won’t be necessary. Cards issued at Gateway Vending Machines or ordered online will not be personalized.

      If a card is lost or stolen and if the Gateway Card is registered, value from the old card will be transferred to a new card.

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