IMPORTANT UPDATE: November 28 Service ChangesReturn to Blog
IMPORTANT UPDATE: Metro officials announced today that starting Monday, November 28, 2011, a new shuttle route will be offered to MetroBus customers along Russell Boulevard between Grand Boulevard and Gravois Avenue. Please see the updated Rider Alert changes to prepare for your commute. Please use TripFinder or service maps and PDFs to plan your trip.
Metro will implement its quarterly service adjustment on November 28, 2011. The most significant impacts will be to customers who travel on the #8 Bates Morganford, #80 Park Shaw and #14 Botanical Garden.
Service levels are being adjusted to reflect current ridership needs and to maintain a service level that can be sustained. High unemployment rates and lower consumer spending continue to negatively impact ridership and funding. Therefore, Metro will be readjusted some of the routes to maximize resources and ridership.
As with all service adjustments, Metro will monitor customer feedback and make appropriate adjustments if needed. Metro will restore a direct connection from the Shaw neighborhood to the Central West End Transit Center aboard the #8 Bates Morganford for customers who have requested this service.
What Will Happen
The next Metro Service Change is scheduled to be implemented on November 28, 2011. Some of the changes taking place are responses to construction schedules (#16 City Limits) or customer concerns about route and schedule connectivity (#30 Soulard, #33 Dorsett Lackland, #47 North Hanley, #64 Lucas Hunt and #70 Grand).
Other changes are adjustments to service levels and/or route configurations (#1 Gold, #8 Bates Morganford, #13 Union, #14 Botanical Garden, #59 Dogtown and #80 Park Shaw) Based on patronage, available funding. High unemployment, lower than anticipated tax revenue and residual impacts of the 2009 service reduction, are causing patronage and passenger revenue to remain lower than pre-2009 levels.
These changes will provide a direct connection from the Shaw neighborhood to the Central West End Transit Center aboard the #8 Bates Morganford for customers who have requested this service. The #14 Botanical Gardens has produced relatively low patronage; this service will be absorbed by the #80 Park Shaw, which will continue to provide connection to the Civic Center Transit Center. Service on Russell between Grand and Gravois will be eliminated; Metro encourages customers in this corridor to utilize the #70 Grand, #11 Chippewa, or #10 Gravois.
Metro will continue to monitor service performance and customer contacts, and will respond by providing the most effective service plan within our financial resources. The next scheduled service change will be implemented on March 12. In the interim, if significant problems with the November 28 service package such as customer concerns or low patronage are identified, Metro will strive to correct them in March, within our budgetary resources.
Brief details of changes by route
#1 Gold – From the start of service to 7:00 p.m. on Weekdays, service will operate every 20 minutes intead of every 15 minutes, and all trips will operate from the Central West End Transit Center to the Clayton Transit Center. Preview: Schedules.
#8 Bates-Morganford – This route will no longer serve Russell Ave to the Civic Center Station. The route will include service between Central West End and Botanical Garden now operated on the #14 Botanical Garden. Service during the daytime will continue to operate every 40 minutes. Preview: Schedules and Map.
#13 Union – Service will operate every 40 minutes instead of every 30 minutes. Preview: Schedules.
#14 Botanical Garden – The #14 Botanical Garden will no longer operate as an independent route. Instead, service on this route will be incorporated into the #8 Bates Morganford and the #80 Park Shaw routes. Service between Central West End and Botanical Garden will be picked up by the #8 Bates Morganford, and service between Tower Grove and the Hill area will be picked up by the #80 Park Shaw.
#16 City Limits – The Jamieson Bridge will re-open in late November 2011. The #16 will resume regular route. The routing will be changed to serve the Senior Apartments on Hodiamont and Etzel. Southbound trips will access the Delmar Station westbound on Des Peres. Preview: Schedules and Map.
#30 Soulard – The first northbound trip adjusted to time connect with the #70 Grand northbound at Grand & Arsenal. Preview: Schedules.
#33 Dorsett Lackland – Trip time adjustments to provide better connections with the Metrolink. Preview: Schedules.
#47 North Hanley – The last northbound trip on Weekdays and Saturdays will leave 8 minutes later to connect with the Westbound MetroLink scheduled to arrive at North Hanley Station at 12:10am. Preview: Schedules.
#59 Dogtown – Service will operate every 40 minutes between Central West End and Webster Groves during the day, and every 60 minutes at night. Service between Central West End and Forest Park Community College will operate every 20 minutes during college hours on weekdays. Preview: Schedules.
#64 Lucas Hunt – Trip time adjustments to provide better connections with the Metrolink. Preview: Schedules.
#70 Grand – The first northbound trip adjusted to time connect with the #11 Chippewa at Grand & Chippewa and the #30 Soulard at Grand & Arsenal. Preview: Schedules.
#80 Park-Shaw – Route extended to provide service between Tower Grove and the Hill Area now served by the #14 Botanical Garden. Service during the daytime will continue to operate every 40 minutes. Preview: Schedules and Map.