March 29, 2020 | 11 Comments

Service Suspended on 4 MetroBus Routes Beginning March 30

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Rider Alert Graphic

Over the past two weeks, ridership across most MetroBus routes and MetroLink has fallen due to the COVID-19 crisis. Transit ridership remains stronger on some of Metro’s busiest bus routes, while others that serve businesses and schools that have temporarily closed carried few passengers in past weeks. As a result, Metro is shifting its available personnel and transit vehicles in response to this fluid situation.

Beginning Monday, March 30, Metro Transit will temporarily suspend service on four Missouri MetroBus routes:

#1 Gold
#5 Green
#17 Mackenzie
#59 Oakland

Each of these routes primarily serve businesses that have temporarily closed, and have seen significantly low ridership numbers during the COVID-19 crisis.

Several other low-ridership MetroBus routes will remain in service, but will be supported by Metro Call-A-Ride vans. These routes include the#56 Kirkwood-Webster | #71 Patterson-Redman | #75 Christian Hospital | #174X Halls Ferry Express.

These adjustments allow us to focus resources on the busiest and highest-ridership MetroBus routes, while supporting demand without overcrowding transit vehicles. Metro continues to review customer input, trends in transit ridership and business schedules, as wells as available personnel resources to inform any further adjustments to transit service.

The new service adjustments are in addition to changes that were made on March 23, which remain in effect.

If you need assistance, please contact Metro Transit Information for schedule and trip-planning support. Metro Transit Information is available Monday through Friday from 7 a.m. to 6 p.m. by text at 314-207-9786 and by phone at 314-231-2345.

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Rider Alert

11 thoughts on “Service Suspended on 4 MetroBus Routes Beginning March 30”

  1. Robin Price says:

    SOCIAL DISTANCEING IS VERY IMPORTANT TO METRO BUS RIDERS.
    WHY DO METRO HAVE MORE THAN 10 RIDERS AT A TIME?

    1. Jerry says:

      We are encouraging everyone to maintain safe social distancing when they are on the Metro Transit system. For MetroBus, we are limiting the number of passengers on board each bus, and have signs on the buses and regular bus announcements regarding social distancing. We are asking everyone to limit their travel to essential trips so we can better serve those who need to use the system. More information on all the service changes that have been implemented and steps we are taking to protect passengers and employees is available at metrostlouis.org/health.

  2. DaveP says:

    Does this mean that the Lindberg bus will actually be running as it should? I was late for work Tuesday because no bus came until 9:00 and I was waiting at the stop for three hours prior to that. With the #17 no longer running, which was my alternate route, the Lindberg needs to be running at the times listed for the Saturday schedule and not just whenever the drivers on that route feel like showing up.

    1. Jerry says:

      Our sincere apologies – due to reduced workforce resources, not all scheduled trips are going out on time. Our Operations team is doing the best they can, but delays are possible on all MetroBus routes at this time.

  3. Bob J. Thompson says:

    With the suspension of service to the #1 Gold, and other routes, how about expanding the METROCONNECT STL service area used in conjunction with Lyft to include the area serviced by the #1 at least temporary. Since the doing away with the #110 route I am a user of this twice a month and appreciate. I use the #1 route to commute to work(doing a furlough schedule) four days a week. Also, I’m on crutches due to an accident and it’s a very long walk to meet the #95 or traveling home.

    1. Jerry says:

      We’ll reach out to our planning team and our partners to see if this an option – thanks for the suggestion.

  4. Kevin says:

    This is silly! People have to go to work. So what if there is low ridership, this is public transportation and we need to work like you all are working to make money to support yourselves. Now I have no way to get to work. This is very inconsiderate of Metro.

    1. Lindsey says:

      We sincerely apologize for the inconvenience. Due to fewer workforce resources we are not able to service all routes on a regular weekday schedule. Our planning team is continuing to review service plans to improve the scheduling and reliability of MetroBus service during the COVID-19 pandemic.

  5. MARCIA D COOPER says:

    Do you have a time when ALL busses will be back and running again. I take the 58 to Chesterfield but had to beg for rides to work. I don’t like doing that to others. Please get the 58 running again. Its been almost 5 months.
    I need to get to work or do you all have any suggestions.

    1. Lindsey says:

      We are looking to make changes to service, including restoring some service on temporarily suspended routes, in mid-June. More information will be available early next month.

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