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November 19, 2015

Share Your Feedback on New North County Service

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You still have an opportunity to learn about the new North County Transit Center and provide your feedback and comments about a new MetroBus service plan proposed for North St. Louis County.

Click on the presentation below to view the project overview for the North County Transit Center and check out maps and other details for the MetroBus routes that will serve North St. Louis County after the transit center opens next year.


After you’ve had a chance to view the materials, let us know what you think. Click on the link below to access our online survey, and share your thoughts and comments about the new service plan. The online survey will be open until the end of the month.

MetroBus Service Plan: Share Your Feedback

Metro hosted four open-house style meetings in November at the Riverview Transit Center, North Hanley Transit Center, St. Louis Community College – Florissant Valley and Trinity Catholic High School, to engage transit users and the public about Metro service in North St. Louis County and find out how the new plan fits their transportation needs.

The feedback received from these meetings, as well as feedback received online, will help Metro determine if any adjustments or modifications are needed to the proposed service plan.

The North County Transit Center is located at 3140 Pershall Road between West Florissant Avenue and New Halls Ferry Road in Ferguson, Mo., and is scheduled to open next spring. This new transit center will transform bus service in North St. Louis County by providing connections to more destinations, faster transfers, more direct and frequent service, and enhanced passenger amenities. North St. Louis County is one of Metro’s fastest growing public transit markets, accounting for 19 percent of total MetroBus and MetroLink ridership.

For more information about the North County Transit Center, visit

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2 thoughts on “Share Your Feedback on New North County Service”

  1. Donna Adams says:

    I’m looking at these new Metro schedules and I don’t see how these changes are helping at all. It look’s like I still have to catch either three buses are two buses and a train to get back and forth to work which takes almost 2 hours. That’s crazy because if I was in a car it would only take 15 to 20 minutes. I have been waiting on these changes, hoping that they would help me in some kind of way but it’s all a big joke, I am so disappointed. They all lead back to the Hanley Metro Station which I stopped going to for fear of my safety. Would it have been so hard to just have a Metro bus that would go straight up Dunn Rd.?

    1. Matthew Hibbard says:

      Donna, according to the North County Service plan, set to be released early next week, your most direct MetroBus route would be to catch the #37 Hanley Graham (a new MetroBus route) to Airport Road and transfer to the #61 Chambers and take that to West Florissant Road and transfer to the #74 Florissant to Lucas Hunt. The #61 Chambers runs every 20 minutes and the #74 Florissant runs every 24 minutes during rush hour. If you wanted to transfer at a MetroLink station or Metro transit center than I’d recommend catching the #37 Hanley Graham to the North Hanley MetroLink Station, then the #47 or #79 to North County Transit Center, then the #74 to Lucas Hunt. We have developed shorter routes so that bus trips would be shorter and more reliable. When you have a longer route it’s hard for a delayed bus to get back on time. We do have more service on Dunn Road with the new routing, but not straight up Dunn Road. If you have any further questions, call Customer Service at 314-982-1406. We will also be out at select location on the Metro system talking about North County service starting February 29.

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