NextStop Blog

Traveling on Metro Transit is a daily routine for many in our region, providing not only a way for you to get to work or school, but to also connect with the community. Here are some great habits to consider to make your experience on Metro Transit safe, convenient and comfortable.

Hopping On & Hopping Off Metro Transit Safely
Safety should always come first when using Metro. Here are some tips for boarding and exiting your vehicle:

1. Wait for the Vehicle to Come to a Complete Stop: Make sure your bus, train or van is fully stopped to prevent accidents and keeps everyone safe.
2. Let Riders Get Off First: Let the riders on the train or bus exit before you board. This reduces crowding at the entrance and helps us keep moving smoothly.
3. Be Aware of Your Surroundings: Watch where you are stepping for any hazards, while also being aware of bicycles, other passengers, and obstacles.
4. Hold Handrails

Respect Personal Space, Respect Other Passengers

1. Be Mindful of Your Space: When seated, keep your belongings close to you rather than spread out. If you’re standing, hold on to rails to stay steady.
2. Use Headphones: This is a big one — if you want to enjoy music or podcasts, use headphones to keep the noise down for other passengers.
3. Appropriate Conversations: Keep your voice at a reasonable level when talking on your phone or with fellow passengers. Not everyone wants to be part of your conversation.
4. Practice Patience: Everyone is busy and we sometimes feel like we’re constantly in a rush. Practicing patience can help lower the stress and create a more pleasant atmosphere.

Staying Safe in the Evenings
Here are some safety tips for those commuting after dark:

1. Stay in Well-Lit Areas: While waiting for your ride, position yourself in areas that are well-lit and active if possible.
2. Plan Your Route: Before heading out, know your schedule and get to the station or bus stop early to avoid rushing. Be prepared by familiarizing yourself with the route and stops.
3. Keep an Eye on Your Belongings: Keep your bags close to you, and avoid displaying valuables.
4. Trust Your Instincts: If something feels off, trust your gut. Move to a different area, or talk to a Metro Transit team member if you have concerns..

See Something, Say Something
Public safety is a collective effort. If you see something that seems out of the ordinary, it’s crucial to report it:

1. Be Aware of Your Surroundings: Keep an eye on the activities around you. If something seems suspicious or concerning, don’t hesitate to report it.
2. Know How to Report Concerns: Our Public Safety team is available 24/7. Call them at 314-289-6873 or text 314-300-0188. You can also find Passenger Assist Telephones (PATs) at all MetroLink stations and Metro Transit Centers that have an easy-to-use call button to immediately connect with Metro Public Safety.
3. Report Early: If you notice suspicious behavior, report it as soon as possible. Early reporting can help prevent incidents before they escalate.
4. Share Your Knowledge: Talk to your fellow commuters about the importance of safety. A collective effort to report can lead to a safer commuting experience for everyone.

Practice these good transit habits and help contribute to a great experience on Metro Transit for everyone. Safe travels!