At Metro Transit, we’re focused on providing high quality, accessible travel options for all of our customers. All Metro services – MetroBus, MetroLink and Metro Call-A-Ride – are accessible, and our goal is to help you understand the best way to use these services to travel throughout the region.
NOTE: The Transit Access Center is currently closed to visitors, but is still serving customers remotely. To reach the Transit Access Center, call 314-982-1510 or email adaservices@metrostlouis.org.
Metro Transit is fully committed to both the letter and the spirit of the Americans with Disabilities Act (ADA) of 1990. Providing transportation to everyone, wherever and whenever it is possible and practical, is a core goal of our greater mission to provide a world-class, equal-access public transportation system to our metropolitan area.
To take advantage of disability-based reduced fare programs on MetroBus, MetroLink, or Call-a-Ride, you must first be certified by our ADA Services Department.
To learn more about these programs and how to apply, please call us at 314-982-1510 or at adaservices@metrostlouis.org. You may also download the specific applications you need by clicking on the appropriate links below. To request the form in an alternative format, please contact Amy Parker, ADA Coordinator, at (314) 982-1525 or adadirector@metrostlouis.org.
MetroBus MetroLink Reduced Fare Application – PDF
MetroBus MetroLink Reduced Fare Application – Microsoft Word Document
ADA Paratransit Application – PDF
Please note: there is a $5 replacement fee for lost or stolen Metro identification cards.
All MetroLink trains and MetroBus vehicles are accessible. They have priority seating and are equipped to accommodate mobility devices. For many passengers, MetroLink and MetroBus are the quickest and most direct way to complete your trip. For detailed information about accessibility on the Metro Transit system, check out our Accessibility and Independence Guide.
Metro’s Accessiblity And Independence Guide
Get Printable PDF
The following features are available for all passengers on the Metro system:
Curb-to-curb paratransit van service is just a phone call away.
If you are ADA-eligible according to the Americans with Disabilities Act, Metro Call-A-Ride service will provide you with curb-to-curb paratransit van service in St. Louis City and St. Louis County. Click here for more information about Metro Call-A-Ride, and to determine if you’re ADA-eligible, please contact Metro’s ADA Service department at 314-982-1510 or by email at adaservices@metrostlouis.org.
Metro offers travel training to individuals with disabilities who want to use MetroBus and MetroLink, but would like help getting familiar with the system so they can be more comfortable before their start using the bus or the train. Travel training can help you gain more independence, with better access to employment opportunities and community activities.
Our trainers will guide you through your options for travel and teach you necessary skills, including:
To learn more about our Travel Training Program, call us at 314-982-1554.
