Getting a Replacement Reduced Fare Card
If you currently have an ADA Paratransit Card (Call‑A‑Ride Card), a Fixed Route Reduced Fare Card, or a Senior Reduced Fare Card, please fill out this form to get a replacement card that is compatible with the new fare validators. For questions or assistance, please contact ADA Services at 314.982.1510 or ADAServices@MetroStLouis.org.
On The Way With ADA | Save Money, Ride More
Metro Transit is excited to offer the On The Way With ADA program, which allows ADA paratransit riders to ride MetroLink and MetroBus for free!
Program Details
- Contact ADA Services at 314.982.1510 or ADAServices@metrostlouis.org to apply for an On The Way With ADA card.
- On The Way With ADA is only eligible for qualified ADA paratransit riders.
- If you have a ADA Paratransit card, you are eligible for the On The Way With ADA program
- To see if you are eligible, contact ADA Services at 314.982.1510 or ADAServices@metrostlouis.org.
- All On The Way With ADA cards are assigned to a specific transit rider. The card can only be used by the assigned rider.
- The On The Way With ADA card is not eligible for discounts on Metro Call‑A‑Ride.
How to Use Your On The Way With ADA Card
Your On The Way With ADA card is preloaded for free rides on MetroBus and MetroLink. If you have not received your On The Way With ADA card, you may request a card or check on its status by contacting the ADA Services department at 314.982.1510 or ADAServices@metrostlouis.org.
Riding MetroBus
When boarding your bus, tap your card to the validator. The validator will produce a visual indication and an audible sound to let you know when it has successfully read your card. Ask your MetroBus Operator if you need any assistance.
Riding MetroLink
Have your card ready as your approach the station’s security gates, and hold your card to the validator located right outside the gates. The validator will flash green and make an audible sound when it has successfully read your card, and you will be able to pass through the security gates.
New to MetroLink or MetroBus? We Can Help.
Metro offers travel training to individuals with disabilities who want to use MetroBus and MetroLink, but would like to get familiar and more comfortable with the transit system before they start using the bus or the train. Travel training can help you gain more independence, with better access to employment opportunities and community activities.
For more information about our Travel Training Program, call us at 314.982.1510.
Plan Your Metro Transit Trip
Ready to travel? There are a number of resources available to help you plan your Metro Transit trip.
- Use our online Trip Planner or check out MetroLink and MetroBus schedules on the website.
- Download the Transit app to your mobile device. The Transit app lets you plan your trip, check train and bus schedules, and see the real-time status of your bus – all from your mobile device. Click here for more information.
- Contact Metro Transit Information. Our transit experts are available to answer your questions and provide you with a customized trip plan to help you get where you need to go. Metro Transit Information is available from 7 a.m. to 6 p.m., Monday through Friday:
- Call: 314.231.2345
- Text: 314.207.9786
- Webchat: Click the red chat icon in the lower right of this page