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Website Accessibility Statement

Metro Transit has an ongoing commitment to achieving the highest levels of satisfaction for all aspects of its customers’ online experiences. As part of these efforts, Metro Transit is dedicated to offering a quality online experience at its website MetroStLouis.org (the “Website”) to customers with disabilities that is full and equal to that provided to riders without disabilities.

To assist in achieving the aforementioned accessibility goals with respect to the Website, Metro Transit is committed to the Website being designed, developed, and operated in substantial conformance with generally-recognized and accepted guidelines and/or standards for website accessibility (the “Standards”). While these Standards may change and/or evolve over time, they are currently the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 at Level AA (“WCAG 2.1”).

Working with experienced accessibility consultants, Metro Transit has been continuing to take the steps necessary to achieve substantial conformance with WCAG 2.1. Providing training to necessary individuals on an ongoing basis regarding accessible website design and maintenance. Furthermore, our Website will continue to be assessed on a recurring basis from both an engineering and user-experience basis, including the use of assistive technology (such as screen readers and screen magnifiers), and the involvement of users with disabilities who use such assistive technologies.

Contact Metro Transit With Your Accessibility Questions and Feedback

As websites are constantly evolving, please be aware that our efforts are ongoing. If, at any time, you have any specific questions, feedback, or concerns about the accessibility of any particular Web pages on MetroStLouis.org, please contact us at (314) 982-1525 or adacoordinator@metrostlouis.org.

If you do encounter an accessibility issue, please be sure to specify the Web page/URL in your email, and we will make all reasonable efforts to address your concerns.