NextStop Blog

The automated text option for bus arrival times is being discontinued, and will no longer be available starting on Friday, March 14. Customers should instead use Transit app or the automated voice option for real-time bus information.

The text feature allowed customers to text their Bus Stop ID# to receive the three upcoming arrival times for buses serving the stop from an automated message system. Unfortunately, the technology behind the service is outdated and creates a cybersecurity vulnerability.

Customers are encouraged to download the Transit app to see the real-time location of their bus, as well as plan trips, get rider alerts and purchase mobile fares. The automated voice option is also still available for real-time arrivals. Instead of texting, call 314.231.2345, select option 1 and then enter your Bus Stop ID#.

Visit our Transit Toolbox page for more details on Transit app or the automated voice option.