June 23, 2025

Gateway Card Update

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Gateway card being used near a bus fareboxWe are making changes to the Gateway Card program as we prepare to introduce a new fare collection system early next year:

  • Starting Monday, June 30, 2025, you will no longer be able to load funds to your Gateway Card.
  • You can use the available balance on your Gateway Card until December 31, 2025.
  • Beginning January 1, 2026:
    • Your Gateway Card will be permanently deactivated.
    • Customers with unexpired ADA Paratransit Gateway Cards can continue to present their card for free rides on MetroLink and MetroBus through the On the Way With ADA program.
    • Customers with unexpired Senior/Fixed Route Reduced Fare Gateway cards can continue to present their card as proof of reduced fare eligibility.

Stay tuned for more information on new fare options and new ways to manage your tickets and passes as we continue to make progress on our new fare collection system.

Categories:
Rider Alert, Technology

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