May 21, 2024

New Metro Call-A-Ride Phone Provider Starting May 24

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New Metro blue Call‑A‑Ride vans shown from the frontMetro Call‑A‑Ride is getting a new phone provider starting on Friday, May 24. This switch is an important step forward to allow more phone lines to be added and to reduce wait times for customers.

As Metro Call‑A‑Ride switches phone providers on Friday, there may be short periods during the day where the main Call‑A‑Ride phone number, 314-982-1505, is unavailable.

An alternate numbers – 314-202-7041 – are available if the main number is offline. 

Here is what to do if you need to contact Metro Call‑A‑Ride on Friday, May 24:

  • Call 314-982-1505 as usual
  • If 314-982-1505 does not work, please call 314-202-7041

Important note: The alternate number will only be available on Friday, May 24.

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