ALERT: Systemwide Alert Read More!
x
June 25, 2020 | 12 Comments

Metro Launches New On-Demand Service: Via Metro STL

Return to Blog

Via Metro STL

Metro Transit is partnering with Via to launch a new on-demand transit service for the St. Louis region on Monday, June 29. The new service, called Via Metro STL, will be introduced in two areas – in southwest St. Louis County including Fenton and Valley Park, and in North St. Louis County.

This new service allows you to hail a vehicle directly from your smartphone using the Via app, and travel to any location within the service area during operating hours.

You will not be restricted to having trips connect to Metro Transit — you can use the Via Metro STL service to get from your home directly to the grocery store, or anywhere else in the service areas shown below.

Via Metro STL is a shared-ride service, and Via’s advanced technology seamlessly matches passengers headed in the same direction to provide quick and efficient trips, without lengthy detours or inconvenient schedules.

Try it FREE for a limited time!

  • Rides are free through the end of August
  • Only $2 per ride starting in September
  • Book a ride with the Via app or call 636.251.3328

How to Ride

  • Create an account. Download Via from the App Store or Google Play store and follow the simple sign-up steps. If you don’t have a smartphone, call 636.251.3328 to set up your ride.
  • Request a ride. Enter your pickup and drop-off addresses and choose the ride option that works for you.
  • Meet your driver. Check the app and walk a short distance to your pick up spot.
  • Get where you need to go.

As part of our commitment to providing safe transit services during the COVID-19 crisis, you will be required to wear a face covering during your entire trip. All drivers are also required to wear masks. You can learn about the safety measures being taken by Via here: ridewithvia.com/safety

South St. Louis County – Fenton/Valley Park Area

Service is offered in this area seven days a week from 5 a.m. to 9 p.m. The Shrewsbury-Lansdowne I-44 MetroLink Station is included in this area for easy access to the Metro system.

Via South County Map

North St. Louis County

Service will be available in this area seven days a week from 11:30 p.m. to 5:30 a.m. Via Metro STL service is being offered in North St. Louis County at these times to provide convenient options during off-peak hours when bus service is limited or has ended. The Riverview Transit Center is included in this service area.

Via North County Map

Via Metro STL is a 12-month pilot program to explore on-demand transportation options as part of Metro Transit’s services.

Download Via now to get started

Download Transit on the App Store  Download Transit on Google Play

12 thoughts on “Metro Launches New On-Demand Service: Via Metro STL”

  1. Karen says:

    This service is a great idea but consider expanding it to St Charles County as those without cars will have access to bus stops in STL county. Also looks like the zone goes into Jefferson County so it would be nice to have service expanded to Arnold.

    1. Lindsey says:

      Hi – thank you for the feedback. Via Metro STL is a pilot program to explore on-demand transportation options as part of Metro Transit’s services. We will share your comments with our Planning team.

  2. Allison says:

    Are those the correct times for north county?

    1. Lindsey says:

      Yes, those times are correct. The overnight service hours for North St. Louis County are being offered to provide convenient options during off-peak hours when bus service is limited or has ended.

  3. Marco says:

    Could you extend the Via option to Manchester Road and 141 from Big Bend and 141 so 57 riders have that option as well?

    1. Lindsey says:

      Thank you for your suggestion. Via Metro STL is a pilot program. We will share your comments with our Planning team as they evaluate the service over the next several months.

  4. Amberly says:

    Why is it daytime hours for South County and evening/overnight for North County?

    1. Lindsey says:

      Via Metro STL is being offered in North St. Louis County during overnight hours to provide convenient options during off-peak hours when bus service is limited or has ended.

  5. Collin Beishir says:

    I like the idea of a flat rate service like Lyft, hopefully the South County segment of it can be expanded to as late as Midnight and spread out to include all of South St. Louis County and maybe have stretches into the Arnold area of Jefferson County.

  6. Loretta Pritt says:

    This is a great feature, but it does not address transportation issues for people traveling from South county into Fenton and Valley Park, especially since there is no regular bus or Call A Ride into those areas. Hopefully Metro will consider this at a later time. We did try to utilize this new service unfortunately our pick up point, even though it was in South County was outside the area serviced.

  7. James Little says:

    I am Currently a Driver for Via put of Chicago but I am from St Louis….Would I be able to Drive for Via in St Louis Via my Personal Vehicle.

    1. Lindsey says:

      Via Metro STL uses co-branded VIA/Metro Chrysler Pacificas – so I don’t believe personal vehicles are able to be used for this service. But, you should check with Via for more information.

Your email address will not be published. Required fields are marked *