NextStop Blog
SPP Update: Customers to Use New Security Gates Starting September 9
Return to BlogMetroLink customers will begin using newly installed MetroLink security gates to access the station platform at the Emerson Park MetroLink Station starting Monday afternoon, September 9, 2024. The gates at three other MetroLink stations in St. Clair County will also be manned in weekly phases starting in September as the first group of stations receives security gates and new fencing as part of the Secure Platform Plan.
Security team members will manually operate the gates until a new fare collection system is installed and integrated with the gating system. MetroLink customers will show the security officer their valid pass or transit ticket before the security team members activate the gate to open so the customer can proceed to the Emerson Park MetroLink Station platform. Customers should allow extra time for their commutes to navigate the new gate procedure to access the platform.
Unless there are unforeseen delays, the gates at the Jackie Joyner-Kersee MetroLink Station will go into service the week of September 16; the gates at the Washington Park MetroLink Station starting the week of September 23; and the gates at the College MetroLink Station starting the week of September 30.
Installation of security gates and fencing is underway at several stations in Missouri: Delmar Loop, Forest Park-DeBaliviere, Central West End, Cortex, Grand, Union Station and Civic Center. Those security gates will go into service with security teams operating them this fall. Security gates and fencing will be installed and operational at all 38 MetroLink stations by January 2026.
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The new system is a great way to add security to Metrolink. I look forward to the time when all of the stations will have this system.
We need to adjust the Timing or Ensure that atleast One Turnstile meets ADA … Turnstiles do not work for those with visible or invisible disabilities … Thanks for making it impossible now for me to use Fixed Route Service.
When will the new fare collections system be added?
“Delmar Loop, Forest Park-DeBaliviere, Central West End, Cortex, Grand, Union Station and Civic Center. Those security gates will go into service with security teams operating them this fall.”
It is officially winter and only one of those stations has even finished building the gates (Cortex gates began operating less than one week ago). At this rate will the gates ever be finished let alone the fare collection system? I feel sorry for the security guards who will have to manually check each and every ticket before letting riders one at a time. It will be interesting when a blues or cardinals game is happening….
Security gates at Delmar station failed on Jan 8, 2025 during morning commute. Three security officers there, none of their badges would open doors at the two entry points to the tracks. There is apparently no manual override. Passengers stranded outside. Had their been a medical emergency on the tracks, no one could have gotten inside. How could there be no manual override?