COMMUNITY CONNECT:
Join us for the “Community Connect,” where the heart of public transit meets the voice of the community. This is your platform to interact directly with Metro Transit teams, hear about the latest updates, and influence the decisions that shape your daily commute. Together, we’ll explore the latest news, upcoming changes, and strategies for a sustainable, efficient, and user-focused transit system. Be an active part of the conversation; be a driver in our transit’s future.
Upcoming Open House Events:
To request an accommodation or an interpreter, please contact Amy Parker, ADA Services, at 314.982.1525, three days prior to the meeting, or as soon as is practical.
Metro Transit is committed to improving accessibility across the Metro Transit system and enhancing the customer experience. Over the last several months, we have taken several steps to make improvements – please check the updates section below to see the progress.
Communication and engagement with our customers are critical toward the success of these goals. Your feedback and comments are an important resource that helps advance improvement efforts and ensures they are effective.
We have scheduled several engagement opportunities that you can participate in, both in-person and virtual. Check out the options below – we hope to see you there!
Engagement Opportunities
Note: To request a reasonable ADA accommodation for any of these events, please contact Amy Parker, ADA Coordinator at 314.982.1525 three days prior to the meeting or as soon as practical. ASL interpreters will be present at all of the opportunities listed below.
ADA Community Open House — Virtual (Zoom)
Attendees had the opportunity to hear from Metro Transit leadership and team members, followed by an extended time for providing feedback and asking questions.
Thursday, April 11 | 6 p.m. – 8 p.m.
Virtual ADA Community Open House
View Recording | Download Presentation (PDF)
ADA Community Open Houses — In‑Person
Metro also held events for members of the public to meet one-on-one with Metro Transit leadership and team members representing many different departments to ask questions, get more information on transit services and programs, and share comments and feedback.
Saturday, April 6 | 11 a.m. – 1 p.m.
Kingshighway Branch Library
2260 S. Vandeventer Avenue, St. Louis, MO 63110
Tuesday, April 9 | 4 p.m. – 6 p.m.
North County Transit Center
3140 Pershall Road, Ferguson, MO 63136
Metro ADA Customer Advisory Group
Our ADA Customer Advisory Group consists of transit users with disabilities who meet several times a year to serve as a conduit for communication between customers who are part of the disability community and various departments at Metro. We are working to make this group more formal, more visible, and more representative of the entire disability community in our region.
Meetings are held virtually through Zoom. If you are interested in participating or learning more about this opportunity, please contact Amy Parker, ADA Coordinator, at 314-982-1525 or [email protected].
Accessibility Updates
Metro Transit is taking a holistic approach to ensuring accessibility on the transit system. This includes expanding ADA paratransit capabilities and enhancing MetroBus and MetroLink features to serve the disability community more effectively. Updates include: