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August 14, 2020

New Ride and Abide Policy Will Help Provide a Better Transit Experience for Metro Transit Riders

Metro Transit has implemented a new policy that will strengthen safety and security on the region’s public transit system. The Ride and Abide Policy, developed in collaboration with regional leaders and law enforcement partners, allows Metro Transit to suspend transit privileges for individuals who repeatedly engage in prohibited conduct on the Metro Transit system or whose behavior is determined to be unacceptably offensive or serious. If an individual returns to the Metro Transit system during their suspension period, they may be subject to arrest and criminal prosecution.

“Metro Transit operates a safe transit system that provides tens of millions of trips each year. Serious incidents and crimes are rare. We have determined, after thorough analysis of our data, the majority of these more serious incidents come from the actions of a very small percentage of individuals,” said Kevin Scott, General Manager of Field Security at Metro Transit. “The new Ride and Abide policy gives us the ability to directly address those specific individuals. The focus of this policy is not to address minor violations, like eating on the train or not validating your ticket. This new step will let individuals who engage in serious, unacceptable behavior, know that such behavior will not be tolerated. We want our riders to be able to enjoy a safe, comfortable, convenient transit experience on Metro.”

Suspensions of transit privileges are determined on a case-by-case basis, but use the following criteria:

  • First Offense – Suspension period of one day to six months
  • Second Offense – Suspension period of more than twelve months, up to a permanent suspension of transit privileges

A suspension in excess of twelve months for the first offense may be issued if it is determined that the individual poses an immediate and serious threat to the safety of the Metro Transit system.

Four individuals currently have their transit privileges suspended through the Ride and Abide policy for conduct that includes property damage, assault and disorderly conduct. Any individual whose transit privileges are suspended is entitled to a review, and is informed through a written notice that includes a description of the conduct that led to the suspension and instructions for requesting a review.

“Everyone who takes Metro Transit deserves to have a safe commute. That is the focus of the entire Metro Transit team, every day. And, our new Ride and Abide policy is an important tool that helps us deliver on that commitment,” said Taulby Roach, President and Chief Executive Officer of Bi-State Development. “We ask everyone who rides Metro Transit to follow the Code of Conduct, which is a reasonable set of rules and guidelines with respect to their fellow riders. This is how to create a positive and comfortable community.”

About Metro Transit
Metro Transit operates the St. Louis region’s public transportation system which includes 400 clean-burning diesel buses that serve 83 MetroBus routes in eastern Missouri and southwestern Illinois. Metro also operates MetroLink light rail vehicles on 46 miles of track serving 38 stations in the two-state area, and operates Metro Call-A-Ride, a paratransit fleet of 122 vans. Metro Transit is a Bi-State Development enterprise.

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