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Metro Short Message Service (SMS) Scheduled and Real Time Information Delivery

Overview

Metro Transit riders can now get scheduled and real-time bus arrival information delivered to their cell phones, computers, or other mobile devices via SMS. The information returned will include the next 4 scheduled times along with corresponding estimated arrival times based on real-time data. Real-Time information is currently only available for MetroBus, not for MetroLink.

TEXT JOIN to 79322 to sign up. After signing up, TEXT your 5-digit bus stop number to 79322 to get estimated bus arrival times for that stop. If you include a specific route number after the bus stop number, you will receive arrival times for that route only. One reply per request or message and data rates may apply.

Bus stop numbers are posted on the signage at every MetroBus stop. In addition, bus stop numbers can be found using the Trip Planning, Route Schedules, or Next Departures section of our online Trip Planner tool.

Within a few seconds you should receive a response to your message. The message will show the times for the next MetroBuses arriving at that bus stop.

You should still arrive at your stop at least 10 minutes before the estimated arrival time, and check the next bus arrivals more than once to make sure the vehicle isn’t running faster or slower than when you last checked.

Example #1:
To: 79322
Message: 15006
(schedule and estimated arrival times for the stop FOREST PARK @ KINGSHIGHWAY EB will be returned)

Example #2
To: 79322
Message: 15006 95
(schedule and estimated arrival times for the stop FOREST PARK @ KINGSHIGHWAY EB for the 95 route only will be returned)

Terms & Conditions

As a user of the SMS service, you confirm that you hold the account corresponding to the mobile phone number you have entered, or that you have the account holder’s permission to use this service. By entering your phone number you acknowledge that you agree to terms and conditions of service.

The Metro SMS/Email service provides Metro Transit riders the ability to retrieve the next bus schedule information of a provided bus stop. The request will be sent from the mobile phone to the 79322 short code providing the stop number in the message body.

Text STOP at any time to 79322 to end use of the service. A confirmation text will then be sent to you stating that your request has been received. To reactivate the service text START to 79322. Also text HELP at any time to 79322 to request help in using the Metro SMS Service.

There is no cost from Metro Transit to use this service, however, message and data rates may apply. Charges are dependent on your service plan which may include fees from your carrier to send and receive text messages. There will be one (1) Text message sent per Next Bus Request.

The Metro Transit SMS system will be available to users of the following mobile networks: Alltel, Appalachian Wireless, AT&T, Bluegrass Cellular, Boost Mobile, Cellcom, Cellular South, Centennial Wireless, Cincinnati Bell, GCI, Immix Wireless, Inland Cellular, IV Cellular, Nex-Tech Wireless, Nextel Communications, nTelos, Revol Wireless, Sprint PCS, T-Mobile, U.S. Cellular, United Wireless, Verizon Wireless, Virgin Mobile USA, and West Central Wireless.

Privacy Policy

Metro Transit does not sell or distribute cell phone numbers we receive from the end user, nor will it direct market to end users any services for which the end user has not opted in either by cell phone, text message, or e-mail. Metro Transit will not disclose or distribute any personal information about an end user, including phone number, name, billing information, or any other identifying information. For more information, please review the complete privacy policy.

 

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