Since April 2018, Metro Transit has offered transit riders the ability to directly connect with law enforcement through a free version of the Noonlight personal safety application. Metro Transit has extended its partnership with Noonlight, and current users can continue to use the safety app for free, and new users can sign up for the free version by visiting Noonlight.com/Metro.
Noonlight is a connected safety platform and mobile app for iOS and Android devices designed to help transit riders feel more comfortable when they are on Metro Transit or anywhere else in the St. Louis region by allowing them to get help with just a touch of a button. The app works anywhere in the bi-state region as well as throughout the United States.
With Noonlight, any Metro passenger who feels uncomfortable or at risk can open the Noonlight app on their mobile device and hold their thumb on the safe button. Once any danger passes, they can release the button and enter their personal four-digit pin number. If help is needed, they can release the button without entering the pin, and Noonlight gives local police the user’s name, emergency information and current location. Noonlight dispatchers provide assistance from the moment an alert is triggered until police officers arrive. If users cannot or do not want to talk to the dispatchers, they can text or remain silent, and emergency help will be dispatched.
The latest version of Noonlight includes an automatic crash detection and response program. The app is now able to detect changes in the user’s location, motion and force, and if the app detects a sudden change, it will alert 911. The app has the capability to detect crashes on a bus or train, car or other vehicle, on a bicycle or even on an electric scooter. The app also can connect to Google Home, Alexa, Nest and various other smart devices, which upon sensing danger, will trigger Noonlight to call for help on your behalf. As an example, Noonlight can notify authorities if there is heavy smoke or carbon monoxide present when connected with Nest. The app can also connect with Facebook, Wyze Cam, and other programs with If This, Then That – also known as IFTTT.
“Over the last year, we have had more than 8,400 transit riders take advantage of this valuable safety tool, and we are excited to continue to offer it at no charge for all of our riders,” said Taulby Roach, President and Chief Executive Officer of Bi-State Development. “The safety and security of our passengers and employees is our top priority, and Noonlight is one of the many resources we make available to ensure our customers enjoy a safe and comfortable ride.”
Metro riders can sign up for the Noonlight personal safety application at Noonlight.com/metro. After entering a phone number, users will be sent a link to download the free version of Noonlight on their mobile devices.
About Metro Transit
Metro Transit operates the St. Louis region’s public transportation system which includes 400 clean-burning diesel buses that serve 83 MetroBus routes in eastern Missouri and southwestern Illinois. Metro also operates MetroLink light rail vehicles on 46 miles of track serving 38 stations in the two-state area, and operates Metro Call-A-Ride, a paratransit fleet of 122 vans. Metro Transit is a Bi-State Development enterprise.