NextStop Blog

The cyber incident experienced by Metro Transit earlier this week continues to impact computer networks related to Metro Call‑A‑Ride and phone systems. Due to these ongoing issues, Metro Call‑A‑Ride is unable to provide any transportation this weekend (Oct. 7-8).

We apologize for the inconvenience this causes our customers. At this time, we are unable to contact customers who reserved trips for today or tomorrow. The scheduling system used to reserve future Metro Call‑A‑Ride trips is not currently accessible. We will keep our customers updated through the media and social media as the network systems are restored.

MetroLink and MetroBus will be operating on normal weekend schedules today and tomorrow. However, Ticket Vending Machines will only accept cash until further notice.

The Bi-State Development IT team detected the additional cyber security event early this morning and we are working with our computer security partners to identify next steps toward restoration. We will update our customers through the media and through social media as changes warrant.