Free Trial Period for Via Metro STL Service Ends February 1
Metro Transit riders will be able to use the service for just $2 a ride
The free trial period for Via Metro STL will end on Monday, February 1, when the service will begin its standard pricing of $2 a ride, or $3 a ride with a transfer from Via Metro STL to MetroBus or MetroLink. Via Metro STL launched in June 2020 in Southwest St. Louis County (Valley Park and Fenton areas) and North St. Louis County to pilot a new microtransit service designed to extend access to transit. With Via Metro STL, transit riders in these two markets are able to hail a vehicle in real time – either by calling or using the Via app on their mobile devices – and travel to any location within the service area during operating hours.
A single Via ride between points within each service zone will be $2. Transit riders who combine Via Metro STL with bus or light rail for their trips can pay $3 for a Two-Hour Transfer Pass.
Transfer from Via Metro STL to Metro Transit: When requesting a ride, transit riders should select the $3 transfer option and pay through their Via account. They will receive a valid Two-Hour Transfer Pass in their Via app inbox or SMS text, which can be used on MetroBus or MetroLink by displaying the pass to the MetroBus operator or MetroLink fare inspector.
Transfer from Metro Transit to Via Metro STL: Before scheduling a ride on Via Metro STL, transit riders should select ‘Metro STL Transfer Ticket’ in the Payment Methods page of the Via app, and then display a valid Metro Weekly Pass, Monthly Pass, or a Mobile Two-Hour Pass available on the Transit app. Riders transferring from MetroBus to Via Metro STL with a $1 one-ride ticket will need to pay the $2 standard price for their Via trip.
After the first six months of the Via Metro STL pilot, more than 12,000 total rides have been completed in the two zones of St. Louis County. The service has grown, and today carries an average of 100 daily weekday rides, with more than 500 unique customers having booked rides to date.
For more information about Via Metro STL service and pricing, please visit metrostlouis.org/via. For questions or assistance on using the service, please call 636-251-3328 or email firstname.lastname@example.org.