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August 16, 2010

Restoration 2010: Metro Going Out to the Public with Information on Transit Changes Coming August 30

WHAT: With the most significant transit-service changes in years coming on August 30, Metro employees will be at MetroBus Transfer Centers and MetroLink stations on weekdays until then to provide customers with information on changes coming to 53 MetroBus routes. Teams of Metro employees serving as “ambassadors” will meet with customers during the morning and afternoon rush hours with details.

WHEN: Weekdays between Tuesday, August 17, and Friday, August 27, during the morning and afternoon. The first week, customers will receive a brochure providing an overview of the system’s changes. The following week, Metro Transit experts will be at Information Buses or Tables to assist commuters with questions about their individual commutes.

A Metro spokesperson will be available at the Clayton Transit Center beginning at 5:30 a.m. on Tuesday, August 17.

WHERE: The locations and times are as follows:

Week One – Ambassadors with brochures summarizing changes

Tuesday, August 17
• Clayton Transit Center, 6:00 a.m. to 8:30 a.m.
• Central West End Transit Center, 3:00 p.m. to 6:00 p.m.
• Shrewsbury Transit Center, 3:00 p.m. to 6:00 p.m.

Wednesday, August 18
• Brentwood I-64 MetroLink Station, 6:00 a.m. to 8:30 a.m.
• Rock Road MetroLink Station, 6:00 a.m. to 8:30 a.m.
• Wellston MetroLink Station, 6:00 a.m. to 8:30 a.m.
• North Hanley Transit Center, 3:00 p.m. to 6:00 p.m.

Thursday, August 19
• Delmar MetroLink Station, 6:00 a.m. to 8:30 a.m.
• Gravois-Hampton Transit Center, 6:00 a.m. to 8:30 a.m.
• Riverview Transit Center, 6:00 a.m. to 8:30 a.m.
• Civic Center Transit Center, 3:00 p.m. to 6:00 p.m.

Week Two – Transit Operations Professionals available for one-on-one conversations about individual commutes.

Monday, August 23
• Clayton Transit Center, 5:30 a.m. to 9:30 a.m.
• Shrewsbury Transit Center, 2:00 p.m. to 6:00 p.m.

Tuesday, August 24
• Rock Road MetroLink Station, 5:30 a.m. to 9:30 a.m.
• North Hanley Transit Center, 2:00 p.m. to 6:00 p.m.

Wednesday, August 25
• Riverview Transit Center, 5:30 a.m. to 9:30 a.m.
• Civic Center Transit Center, 2:00 p.m. to 6:00 p.m.

Thursday, August 26
• Delmar MetroLink Station, 5:30 a.m. to 9:30 a.m.
• Central West End Transit Center, 2:00 p.m. to 6:00 p.m.

Friday, August 27
• Brentwood I-64 MetroLink Station, 5:30 a.m. to 9:30 a.m.
• Gravois-Hampton Transit Center, 5:30 a.m. to 9:30 a.m.
• Wellston MetroLink Station, 5:30 a.m. to 8:30 a.m.

SIGNIFICANCE: Three months ahead of schedule, Metro will implement the second, final and larger phase of service restoration on August 30, 2010. While this will not be a block-by-block reproduction of service as customers knew it before the reductions in 2009, Metro will restore its geographic service footprint and implement other changes that will make service to many customers better than ever, while also making it more efficient and cost-effective.

This phase affects 53 MetroBus routes. The first phase implemented on June 28 affected more than 20 MetroBus routes and increased MetroLink frequency to 12 minutes from 15 minutes.

Details on route and time changes are available at www.metrostlouis.org, or by calling Metro Customer Service at 314-231-2345 or 618-271-2345.

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