COVID-19 Update: MetroBus Changes Coming April 20
A new service plan to improve the scheduling and reliability of MetroBus service during the COVID-19 pandemic will go into effect on Monday, April 20. The new service plan will temporarily suspend service on six lower ridership MetroBus routes, and will modify schedules and frequencies for most MetroBus routes in Missouri. This includes adjustments that will increase frequency at select times on higher ridership MetroBus routes to support social distancing.
“With lower ridership and fewer available workforce resources, it was necessary to reduce MetroBus frequency in March,” said Jessica Mefford-Miller, Executive Director of Metro Transit. “However, some of our busiest routes continue to have high demand during certain times of the day, and this new service plan allows us to shift personnel and vehicles to those routes so we can reduce potential overcrowding on buses.”
To slow the spread of COVID-19 and minimize potential exposure, Metro Transit continues to strongly encourage everyone to use MetroLink, MetroBus and Metro Call-A-Ride for essential trips only and wear a nose and mouth-covering mask when riding on Metro Transit vehicles.
New Service Plan Details:
Increasing Frequency During Peak Daytime Hours
To meet ridership demands and support social distancing on buses, Metro Transit will increase frequency on 21 high-ridership MetroBus routes during select daytime hours when there is a higher volume of riders, including 10 MetroBus routes that will operate every 15 minutes or faster during those periods.
- The #70 Grand will operate every 12 minutes from 6 a.m. to 6 p.m., and every 20 minutes at all other times.
- Nine MetroBus routes will operate every 15 minutes during select daytime hours, every 30 minutes at other times of the day, and every 30 or 60 minutes during the evening:
#10 Gravois-Lindell | #11 Chippewa | #16 City Limits | #61 Chambers | #73 Carondelet
#74 Florissant | #90 Hampton | #94 Page | #95 Kingshighway
- Four MetroBus routes will operate every 20 minutes during select daytime hours, every 40 minutes at other times of the day, and every 40 or 60 minutes during the evening:
#4 Natural Bridge | #32 Dr. ML King | #35 Rock Road | #40 N. Broadway
- Seven MetroBus routes will operate every 30 minutes during select daytime hours, every 60 minutes at other times of the day, and every 60 or 120 minutes during the evening:
#34 Earth City | #60 Shepley Lilac | #76 McDonnell Waterford | #77 Village Square
#78 Bellefontaine | #79 Ferguson | #97 Delmar
Reducing Evening Frequency for Most MetroBus Routes
Due to ridership declining after the afternoon rush hour, most Missouri MetroBus routes will have reduced service frequency during evening hours under this new service plan.
Temporarily Suspending Service
Due to limited personnel and vehicle resources, it is necessary to temporarily suspend service on 6 low-ridership MetroBus routes – in addition to 4 routes that were suspended on March 30 – so these resources can be reallocated to transit services that are most needed during this health crisis:
- #1 Gold (suspended 3/30)
- #2 Red
- #5 Green (suspended 3/30)
- #13 Union
- #17 Mackenzie (suspended 3/30)
- #47 Hanley
- #56 Kirkwood-Webster
- #58 Chesterfield Valley
- #59 Oakland (suspended 3/30)
- #75 Christian Hospital
MetroBus riders who are taking essential trips on the #56 Kirkwood-Webster, #58 Chesterfield Valley and #75 Christian Hospital routes may be able to take advantage of a Metro pilot program that provides discounted Lyft rides for transit users. Customers should contact Metro Customer Service at 314.982.1406 for more information.
Reducing Service Hours
Several MetroBus routes will end service earlier in the evening starting April 20 due to low ridership and limited transit resources. This includes the #30 Arsenal and #31 Chouteau bus routes, which will not operate after 8 p.m.
Other Missouri MetroBus routes will continue to operate on the modified weekend frequencies that were implemented in March. There are no new changes to MetroLink service or Illinois MetroBus routes in this new service plan – they will continue to operate on their modified weekend schedules.
All MetroBus customers are encouraged to check metrostlouis.org, Transit app or contact Metro Transit Information for updated schedule information on their routes.
Metro Transit Information
Available 7 a.m. – 6 p.m. | Monday through Friday
314.209.7896 (TEXT) | 314.231.2345 (PHONE)
For more information on adjustments to transit services and policies in response to the COVID-19 crisis, and the steps Metro Transit is taking to protect riders and transit employees, visit metrostlouis.org/health.