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January 6, 2010

Metro Preparing Bus, Rail and Van Service to Move Riders through Snow

Metro is making preparations to keep MetroBus, MetroLink, and Metro Call-A-Ride carrying riders through the snow predicted for the St. Louis region tonight and Thursday.

Metro will have crews out through the night to keep the tracks clear and to stay ahead of the snow accumulation on train platforms and Metro parking lots. Ice has a greater impact than snow on train service so MetroLink schedules should face minimal disruption if the current weather forecast holds.

Ray Friem, Chief Operating Officer of Transit Services, said buses will be on the road, but they likely will be moving more slowly based on road conditions, and in many cases will be off schedule. “Our frequent riders know the streets that could become impassable and know their alternatives,” Friem said. “However, Metro customers also have access to Rider Alerts on the Metro website, and can contact Customer Service from 7:30 a.m. to 4:30 p.m. at 314-231-2345 or 618-271-2345 for transit information.”

Based on street conditions, Metro Call-A-Ride appointments may also run behind schedule. Metro Call-A-Ride passengers should monitor broadcast news reports to check for announcements on whether a Call-A-Ride snow schedule has been implemented. Metro Call-A-Ride customers can also check on their appointments by calling the Metro Call-A-Ride Customer Assistance Line at 314-289-5230.

Metro urges customers using transit tomorrow to dress warmly and be careful of slippery pavement. All Metro customers can check local media for updates.

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