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December 6, 2018

Metro Tests WiFi Technology on Select MetroBus Vehicles

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Metro Transit is testing how wireless internet performs on a select number of MetroBus vehicles.

The pilot program, which will last approximately 60 days, will allow Metro Transit to evaluate how WiFi technology performs on buses as they travel throughout the region, through different conditions and with varying passenger loads.

“Being able to access the internet while you’re on the go is an incredible resource for workers, students and anyone who wants a more enjoyable ride,” said Jessica Mefford-Miller, Executive Director of Metro Transit. “We are excited to launch this pilot, so we can determine the feasibility of adding WiFi to our transit system. This is part of our commitment to introduce new technology and amenities to Metro Transit so that we can continue to provide our customers with the best possible transit experience.”

If you happen to board a WiFi-enabled bus, you may access the wireless internet by selecting the network option on your mobile device and choosing Metro Wi-Fi. From there, you will be prompted to enter your first and last name, email address and accept terms of use before connecting. There is no cost to use the WiFi during this pilot phase.

After the pilot concludes, we’ll access the test results and feedback to determine the potential of incorporating this technology into the Metro Transit system on a long-term basis.

Riders can provide their feedback by texting Metro Customer Service at 314-207-9786, Monday through Friday from 7 a.m. to 6 p.m.


11 thoughts on “Metro Tests WiFi Technology on Select MetroBus Vehicles”

  1. Patrick Richmond says:

    Awesome. I am all for it. This could get some investors to use the system if Wi-Fi was on the bus.

  2. Jerry says:

    The information will be used to potentially communicate with users about the wifi pilot program and other transit programs/initiatives.

  3. Dr.Stephanie Wynn says:

    I believe this will help the communication between transit riders and commuters to level of high technology with WiFi aboard ,and for the transfers centers as well ,great resource to make for the continued future.I was able to ride on several units that did have the pilot WiFi .I have a need for more visual tools because I have a impairement with my eyes.

  4. Taracia Roddy says:

    I absolutely love it! Great helps in multiple ways. I hope this makes it to all the buses. Thank you so much!!

  5. Jeannette says:

    It’s a MUST Madison County transit has this. Metro claims to be better system prove it and put WiFi on all the busses ASAP.

    1. Matthew Hibbard says:

      Jeannette, that’s the end goal of this pilot – to see how WiFi technology performs across various geographical areas. We plan to expand the pilot to include MetroLink. Once that pilot is complete, we’ll review the data from the pilot and determine that next course of action. Stay tuned.

  6. Shannon Villa says:

    Can you tell the team to ad bus vehicle numbers to the bus tracker so that you can then tell which bus vehicle numbers have wifi.

    1. Jerry says:

      We’ll share the request with our IT team.

  7. Wendy says:

    Did the test pilot program end? I’m asking this because the bus I rode today had ads posted for this. I tried to log in but there was no Metro WiFi listed in my internet connection settings. I rode the 70 Grand bus today March 25,2019.

    1. Matthew Hibbard says:

      Wendy, to my knowledge, the WiFi pilot is still ongoing. About what time were you riding the #70 Grand today?

  8. Jeanette White says:

    I want to participate, I ride the MetroLink from Belleville, Il to St. Louis Children’s hospital

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