June 9, 2021 | 3 Comments

On The Way With ADA Pilot Program Provides Free MetroLink & MetroBus Rides for ADA Paratransit Riders

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MetroLink passenger exiting a train onto the platform in a wheelchair. Passenger is wearing jeans, a whit shirt and blue baseball capMetro Transit is excited to introduce On The Way With ADA, a new pilot program that allows ADA (Americans with Disabilities Act) paratransit customers to ride MetroLink and MetroBus for free. The pilot program runs from June 21 through December 17, 2021, and provides qualified ADA paratransit riders with more convenient, accessible and affordable transportation options to connect with work, education, healthcare and other important destinations throughout the region.

To take advantage of this program, qualified ADA paratransit customers can receive a special On The Way With ADA Gateway Card that is preloaded for free rides on all MetroLink trains and MetroBus routes. To ride for free using the On The Way With ADA card, riders tap their card to the farebox when boarding MetroBus or tap their card to a red ticket validator before boarding MetroLink.

On The Way With ADA cards are currently being distributed to qualified ADA paratransit customers. To request a card or determine if you are eligible for the On The Way With ADA program, contact ADA Services at 314.982.1510 or ADAServices@metrostlouis.org.

MetroBus and MetroLink are accessible to all customers. Buses and trains have priority seating equipped to accommodate mobility devices. Audio announcements are made on MetroLink and MetroBus announcing major stops, intersections and transfer points, and announcements at MetroLink stations are both visual and audible. All MetroLink stations and Metro Transit Centers are ADA accessible.

If you are new to MetroLink or MetroBus service, Metro offers travel training to individuals with disabilities who would like to get familiar and more comfortable with the transit system before they start riding the bus or the train. For more information on Travel Training, call 314.982.1510.

You can plan your transit trip with the online Trip Planner, download Transit app on your mobile device, or contact Metro Transit Information at 314.231.2345 (call) or 314.207.9786 (text), available Monday through Friday from 7 a.m. to 6 p.m.

For more information on the On The Way With ADA program, visit metrostlouis.org/ontheway.

Categories:
Accessibility

3 thoughts on “On The Way With ADA Pilot Program Provides Free MetroLink & MetroBus Rides for ADA Paratransit Riders”

  1. Jane says:

    Do St Clair Sheriffs, St Louis City and County police and your security guards know about this so I don’t get cited for fate evasion. I got a citation for fare evasion on the train after showing my gateway go card as proof of payment to a St Louis County officer asking for tickets and passes.

    1. Jerry says:

      Yes – all of our Public Safety officers and law enforcement partners have been educated and informed about this new program. My apologies, that experience you had with the officer before should not have happened, and we will work hard to make sure there isn’t any confusion with On The Way With ADA.

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