Share Your Feedback on Metro’s Title VI Policies
As part of Metro’s commitment to Title VI of the Civil Rights Act of 1964, and to provide everyone with fair and equitable access to transit services, Metro regularly creates and analyzes policies to ensure that major service or fare changes do not have disparate or disproportionate impacts on minority or low-income riders.
Three drafts of policy updates are now available for public comment and feedback.
Draft Major Service Change Policy
All major service changes remaining in effect for 12 or more months will be subject to an equity analysis. A major service change is defined as: addition or reduction of revenue miles or hours by 25% or greater along any route; altering the geographic alignment of a route by 25% or greater; and all fare changes.
Draft Disparate Impact Policy
A disparate impact occurs when the difference between the system-wide percentage of minority riders and the percentage of minority riders affected by a proposed service change or fare change is 5% or greater.
Draft Disproportionate Burden Policy
A disproportionate burden occurs when the difference between the system-wide percentage of low-income riders and the percentage of low-income riders affected by a proposed service change or fare change is 5% or greater.
Minority Disparate Impact and Low-Income Disproportionate Burden policies establish a threshold for determining adverse effects on specific groups of our transit users. If a proposed service change will have a disparate impact or disproportionate burden, Metro can only proceed with the change if there is substantial justification and proof that no alternatives with less impact/burden exist.
Example – Eliminating service on a segment of Route A
In this example, Metro must evaluate alternatives because eliminating service on Route A would negatively impact a higher percentage of minority riders than it would if service was eliminated system-wide.
Example – Adding more frequent service to Route B
In this example, Metro must evaluate alternatives because adding frequency to Route B would benefit a smaller percentage of low-income riders than it would if frequency were improved system-wide.
Share Your Feedback
Here’s how you can provide your comments and feedback on these policy updates:
- Attend a Title IV public information event
- By phone at 314.231.2345
- By email at email@example.com
- Complete our Online Title VI Survey
Public comment period for these policy updates ends on Friday, March 31, 2020.