We’re In This Together

Slowing the spread of COVID-19 is a team effort.

Metro Transit is communicating with local, regional and state health officials and will continue to closely monitor operations and make necessary adjustments to support the health and safety of transit operators and riders during the pandemic. However, we need your help to prevent the spread of the coronavirus.

Transit riders who have questions or require assistance are encouraged to call or text Metro Transit Information at 314-231-2345 (phone) or 314-207-9786 (text), Monday through Friday from 7 a.m. to 6 p.m.

Illustration of riders waiting to get on MetroBus, wearing nose and mouth-covering masks

In support of safety for riders and employees, riders and team members must wear a mask when riding Metro Transit.

Use Face Coverings

Transportation Security Administration logoUpdate 2/2/2021: TSA requires proper wearing of face masks, per federal law. Face masks are to be worn at all times. Failure to comply will result in denial of boarding or removal, and may result in penalties.

To help protect transit riders and operators from the spread of coronavirus, Metro Transit requires all customers to wear face coverings when riding MetroBus, MetroLink or Metro Call-A-Ride. If you are not wearing a face covering, you will not be permitted to board.

The requirement to wear face coverings on public transit follows recommendations from the Centers for Disease Control and requirements from state/local governments asking people to wear a face covering over their noses and mouths when in a public environment where social distancing is not always possible.

Many types of cloth face coverings are permitted including homemade and non-medical masks, handkerchiefs, and bandanas, but they must fit over your nose and mouth and be worn during your entire trip on a Metro Transit vehicle.*

*This policy does not apply to children under the age of 2. There is also a narrow exception to the mask mandate that includes a person with a disability who cannot wear or safely wear a mask, because of the disability as defined by the Americans with Disabilities Act. To request a reasonable modification to service, contact the ADA Coordinator at 314-982-1525 for information about the process to seek an exemption.

Illustration of MetroBus with a mask covering the front of it on a purple background. The bus headsign reads "Please Wear A Mask"

Ride Safely

Personal awareness is an important part of public health efforts. We encourage everyone using MetroLink, MetroBus and Metro Call-A-Ride to consider these points before riding:

  • Do not ride transit if you have any symptoms.
    If you have a fever, respiratory issues or any other symptoms, please do not ride Metro Transit.
  • Adjust your transit commutes to non-peak travel times.
    If you do need to take Metro Transit, try to avoid traveling during morning and evening rush hours.
  • Try to keep a safe distance away from operators and fellow passengers.
    Please try to maintain social distancing from other passengers when you are on the bus or train, and remain behind the yellow or orange stripes that are located on the floors near MetroBus and MetroLink operators.

Everyday Preventive Actions

Wearing face coverings should be practiced in combination with other everyday preventive actions to reduce the spread of COVID-19, including social distancing, frequently washing your hands and monitoring your own health daily.

We're In This Together: Help prevent the spread of COVID-19

Social Distance:

Limiting close face-to-face contact with others is the best way to reduce the spread of COVID-19.

Wash Your Hands:

The cleaning spray and liquids we use to clean and disinfect our vehicles are CDC-approved to fight COVID-19. However, as soon as someone touches one of the surfaces, it is no longer disinfected. We have set up several hand-washing stations for you and other riders to use on the system in some of the areas where restrooms aren’t readily available.

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place.
  • If soap and water are not readily available, use hand sanitizer that contains at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Monitor Your Health

If you have a fever, respiratory issues or any other symptoms, please do not ride Metro Transit.

  • Watch for fever, cough, shortness of breath, or other symptoms of COVID-19.
  • Take your temperature if symptoms develop.
  • Call your healthcare provider for symptoms that are severe or concerning to you.
  • Follow care instructions from your healthcare provider for checking your symptoms and reporting information.

Everyone has a role to play in slowing the spread and protecting themselves, their family, and their community. In addition to practicing these everyday steps, keeping space between you and others is one of the best tools we have to avoid being exposed. For the most up-to-date information about preventing the spread of COVID-19, visit the Centers for Disease Control and Prevention’s website.

Stay informed on the latest updates at metrostlouis.org/health.